3DS:Error screens/Luma3DS exception screen: Difference between revisions

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 <h5>boss</h5>
-* The current firmware version is too old for SpotPass to work. Perform a [[3DS:Safe Mode|Safe Mode update]].
+* <h6>Outdated firmware (11.16 or older):</h6>
-** If this does not work, you may require [[3DS:CTRTransfer|a CTRTransfer.]]
+** The current firmware version may be too old for SpotPass to work. Perform a [[3DS:Safe Mode|Safe Mode update]].
+*** If this does not work, you may require [[3DS:CTRTransfer|a CTRTransfer.]]
+* <h6>Latest firmware (11.17):</h6>
+** An installation of NetPass is likely interfering with your console. To check this, do the following steps:
+**# Hold {{B|SELECT}} while powering on the console
+**# Within the [[3DS:Luma3DS/Configuration|Luma config menu]], disable <code>Enable loading external FIRMs and modules</code>
+**# Either press {{B|START}} or press {{B|A}} on the <code>Save and exit</code> option to save changes and exit the config menu
+**# If the issue stops after this, go into the folder <code>sd:/luma/sysmodules</code> and delete the files <code>0004013000003402.ips</code> and <code>0004013000002602.ips</code> to remove NetPass entirely
 <h5>camera</h5>