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The troubleshooting below should always be started at the first section. The troubleshooting will direct you to other sections as necessary. | The troubleshooting below should always be started at the first section. The troubleshooting will direct you to other sections as necessary. | ||
__TOC__ | __TOC__ | ||
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#** If your console doesn't boot to the Luma3DS configuration menu, you likely do not have Luma installed, and should [[3dsguide:index|install CFW before continuing]] as all but one of the fixes on this page require it | #** If your console doesn't boot to the Luma3DS configuration menu, you likely do not have Luma installed, and should [[3dsguide:index|install CFW before continuing]] as all but one of the fixes on this page require it | ||
#*** To make sure of this, hold {{Key press|SELECT|START|X|POWER}} for seven seconds while the console is powered off, then power off again, hold {{B|HOME}}, and then press {{B|POWER}} - if the notification LED [[3DS:boot9strap#LED_Status_Codes|lit up a color]] or the [[3DS:fastboot3DS|fastboot3DS]] menu appears, then you have working CFW but something is interfering with Luma. Join the Nintendo Homebrew Discord for more advanced help | #*** To make sure of this, hold {{Key press|SELECT|START|X|POWER}} for seven seconds while the console is powered off, then power off again, hold {{B|HOME}}, and then press {{B|POWER}} - if the notification LED [[3DS:boot9strap#LED_Status_Codes|lit up a color]] or the [[3DS:fastboot3DS|fastboot3DS]] menu appears, then you have working CFW but something is interfering with Luma. Join the Nintendo Homebrew Discord for more advanced help | ||
#*** If you do not have CFW and do not want to install it, you | #*** If you do not have CFW and do not want to install it, then this guide cannot help you. You should still install CFW through [[3dsguide:index|a method on the guide]]. | ||
== Troubleshooting == | == Troubleshooting == | ||
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# Follow [[3dsguide:restoring-updating-cfw.html|Restoring / Updating CFW]], then the "Updating GodMode9" and "Creating a NAND backup" sections on [[3DS:GodMode9/Usage]] | # Follow [[3dsguide:restoring-updating-cfw.html|Restoring / Updating CFW]], then the "Updating GodMode9" and "Creating a NAND backup" sections on [[3DS:GodMode9/Usage]] | ||
#* Keep the NAND backup in your <code>gm9/out</code> folder if you have room, as it will be used if you need to do Section | #* Keep the NAND backup in your <code>gm9/out</code> folder if you have room, as it will be used if you need to do Section V | ||
=== Section II - TWLFix Triad === | |||
==== Section II, Part I - Regular TWLFix ==== | |||
=== Section II - Bizarre Edge Cases === | # Download {{GitHub|MechanicalDragon0687/TWLFix-CFW/releases/download/1.3.1/TWLFix-CFW.3dsx|TWLFix-CFW.3dsx}} (direct download) | ||
# Power off your console and insert your SD card into your computer | |||
# Copy <code>TWLFix-CFW.3dsx</code> into <code>sd:/3ds/</code> | |||
# Reinsert your SD card into your console | |||
# Power on your console | |||
# Launch the '''Homebrew Launcher''' | |||
# Launch ''TWLFix CFW Edition'' from the list of homebrew | |||
# Press {{B|A}} to begin | |||
# When the process is completed, press {{B|START}} to reboot | |||
# '''''REQUIRED:''''' Update your console by opening '''System Settings''' -> '''Other Settings''', then going to the last page and selecting '''System Update''' | |||
#* '''This step MUST be completed even if your console is already on the latest version''' | |||
#* Updates while using B9S + Luma3DS (what you have) are safe | |||
#* If the update gives you an error, go through [[3DS:Troubleshooting#Unable to update console|Unable to update console]] | |||
# After the System Update, attempt to open something that uses DS mode | |||
#* If DS mode still crashes, continue to Part II of this section | |||
==== Section II, Part II - Semi-Manual TWLFix ==== | |||
{{warning|If you have installed any DSiWare games/apps, be aware that these will also be removed by CompleteDSiWareUninstaller. If you do not want to have to reinstall them afterward,use a tool such as [[3DS:GodMode9|GodMode9]] or [[3DS:FBI|FBI]] to make individual <code>.cia</code> backups of the apps before starting the below instructions.}} | |||
# Download {{GitHub|fox8091/Complete-DSiWare-Uninstaller/releases/download/1.0.2/CompleteDSiWareUninstaller.3dsx|CompleteDSIWareUninstaller.3dsx}} (direct download) | |||
# Power off your console and insert your SD card into your computer | |||
# Copy <code>CompleteDSiWareUninstaller.3dsx</code> into <code>sd:/3ds/</code> | |||
# Reinsert your SD card into your console | |||
# Power on your console | |||
# Launch the '''Homebrew Launcher''' | |||
# Launch ''Complete DSiWare Uninstaller'' from the list of homebrew | |||
# Press {{B|A}} to begin | |||
# When the process is completed, press {{B|START}} to reboot | |||
# '''''REQUIRED:''''' Update your console by opening '''System Settings''' -> '''Other Settings''', then going to the last page and selecting '''System Update''' | |||
#* '''This step MUST be completed even if your console is already on the latest version''' | |||
#* Updates while using B9S + Luma3DS (what you have) are safe | |||
#* If the update gives you an error, go through [[3DS:Troubleshooting#Unable to update console|Unable to update console]] | |||
# After the System Update, attempt to open something that uses DS mode | |||
#* If DS mode still crashes, continue to Part III of this section | |||
#* If it does ''not'' crash and the issue is fixed, you may reinstall any <code>.cia</code> backups of user apps you made earlier now | |||
#** If reinstalling these backups causes DS mode to start crashing again, the apps in question are corrupt. Redo this section and delete the <code>.cia</code>s | |||
==== Section II, Part III - Manual TWLFix ==== | |||
# Power off your console and insert your SD card into your computer | |||
# Install a torrent client such as [https://www.qbittorrent.org/download qBitTorrent] or [https://deluge-torrent.org/download/ Deluge] if you do not already have one | |||
# Using your torrent client, download the four following <code>.cia</code> files from their magnet links: | |||
#* {{Magnet|link=magnet:?xt=urn:btih:4A106681407FEDE5DE95CC8BDA635432481F6B5D|text=TWL Version Data}} | |||
#* {{Magnet|link=magnet:?xt=urn:btih:2B9DF8496922F2546DFB0B01220068CE53C19D3D|text=DS Internet}} | |||
#* {{Magnet|link=magnet:?xt=urn:btih:B581D3C5D98F5E621FDDFC1CE5704BB45BF05A8C|text=DS Download Play}} | |||
#* {{Magnet|link=magnet:?xt=urn:btih:7B90D506AD032A581A00035616EAA17A68C48EFF|text=Nintendo DS Cart Whitelist}} | |||
# Depending on whether your 3DS is a new model or an old, download '''one''' of these two <code>.cia</code> files from its magnet link: | |||
#* {{Magnet|link=magnet:?xt=urn:btih:EAB8558C97B18B1F329A2BFCC3C899B84C082A27|text=New 3DS TWL_FIRM}} | |||
#* {{Magnet|link=magnet:?xt=urn:btih:17511EADB6E6F3FF22D04F90644E37BD2D96CA43|text=Old 3DS TWL_FIRM}} | |||
#* If you are not sure of your console's model, check how many shoulder buttons it has - a new model has four of them ({{B|L|ZL|ZR|R}}), and an old model only has two {{B|L|R}} | |||
# Move any files currently inside the folder <code>sd:/cias</code> onto your PC (make it if it doesn't exist), then copy the five downloaded <code>.cia</code>s into that folder | |||
# Reinsert your SD card into your console | |||
# Power on your console | |||
# Open FBI and go into the '''Titles''' section | |||
# Wait for all titles to load, and then go to the bottom where titles colored in purple text appear | |||
# Press {{B|A}} and select <code>Delete title and ticket</code> on the following titles: | |||
#* <code>0004800F484E4C41</code> (TWL Version Data) | |||
#* <code>0004800F484E4841</code> (Nintendo DS Cart Whitelist) | |||
#* <code>DS Download Play</code> | |||
#* <code>Nintendo DSi™</code> | |||
#* New 3DS only: <code>0004013820000102</code> (New3DS TWL_FIRM) | |||
#* Old 3DS only: <code>0004013800000102</code> (TWL_FIRM) | |||
# Go back out of '''Titles''', go into '''SDCARD''', and navigate into the <code>cias</code> folder | |||
# Choose the <code><nowiki><current directory></nowiki></code> option and then <code>Install all cias</code> (do '''not''' select <code>Install and delete all cias</code>) | |||
#* If any of the titles give an error during installation, skip them and attempt to install them individually. If they still give an error, ask for help and state the error code | |||
# Go back out of '''SDCARD''' and go into '''Titles''' again | |||
# Wait for all titles to load, and then go to the bottom. Ensure all of the titles you deleted in Step 10 are now present. If they are not, restart again from Step 10 | |||
# Exit FBI, then power off your console and power on again | |||
# Attempt to open something that uses DS mode | |||
# If DS mode still crashes, continue to Section III | |||
=== Section III - Bizarre Edge Cases === | |||
# Power off your console and insert the SD card into your computer | # Power off your console and insert the SD card into your computer | ||
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# Either press {{B|START}} or select <code>Save and exit</code>, then attempt to open something that uses DS mode | # Either press {{B|START}} or select <code>Save and exit</code>, then attempt to open something that uses DS mode | ||
#* If this works, look for and delete faulty patches in <code>sd:/luma/sysmodules</code>, <code>sd:/luma/titles</code>, and <code>sd:/luma/twl_upscaling_filter.bin</code> before turning any of their respective settings back on | #* If this works, look for and delete faulty patches in <code>sd:/luma/sysmodules</code>, <code>sd:/luma/titles</code>, and <code>sd:/luma/twl_upscaling_filter.bin</code> before turning any of their respective settings back on | ||
# | # If DS mode still crashes and the camera works, continue to Section IV | ||
#* If the camera does not work, then this is a hardware issue, and this guide will not fix broken hardware.<br>Instead, try disconnecting the camera from the motherboard, then obtain a replacement camera if that does not help | |||
=== Section | === Section IV - NVRAM Analysis === | ||
==== Section | ==== Section IV, Part I - Corruption Check ==== | ||
# Open '''System Settings''' -> '''Other Settings''' -> '''Profile''' -> '''Nintendo DS Profile''' | # Open '''System Settings''' -> '''Other Settings''' -> '''Profile''' -> '''Nintendo DS Profile''' | ||
#* If this crashes, continue to Part II of this section | #* If this crashes, continue to Part II of this section | ||
#* If this does not crash, skip to Section | #* If this does not crash, skip to Section V | ||
==== Section | ==== Section IV, Part II - ctrcheck ==== | ||
# Follow the instructions on [[3DS:ctrcheck|the ctrcheck page]] | # Follow the instructions on [[3DS:ctrcheck|the ctrcheck page]] | ||
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# Follow the instructions on [[3DS:NVRAM|the Fix NVRAM page]] | # Follow the instructions on [[3DS:NVRAM|the Fix NVRAM page]] | ||
#* If the DS Profile does not crash after this, attempt to open something that uses DS mode (the DS Profile only uses NVRAM, not DS mode) | #* If the DS Profile does not crash after this, attempt to open something that uses DS mode (the DS Profile only uses NVRAM, not DS mode) | ||
#** If DS mode still crashes, continue to Section | #** If DS mode still crashes, continue to Section V | ||
=== Section | === Section V - TinyFormat === | ||
# Power off your console and insert the SD card into your computer | # Power off your console and insert the SD card into your computer | ||
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# Go into the '''Homebrew Launcher''', then open <code>TinyFormat.3dsx</code> | # Go into the '''Homebrew Launcher''', then open <code>TinyFormat.3dsx</code> | ||
# Press {{B|Y}} to start the format | # Press {{B|Y}} to start the format | ||
# | # Your console will eventually load to initial setup - this is intended, and does not mean data has been lost | ||
# Go through initial setup until you reach the HOME Menu | # Go through initial setup until you reach the HOME Menu | ||
#* If you cannot complete initial setup for some reason, you may be able to bypass it using {{GitHub|zoogie/2DSaver|2DSaver}} | #* If you cannot complete initial setup for some reason, you may be able to bypass it using {{GitHub|zoogie/2DSaver|2DSaver}} | ||
# Attempt to open something that uses DS mode | # Attempt to open something that uses DS mode | ||
#* If this still crashes, [[3DS:GodMode9/Usage#Restoring a NAND backup|restore your NAND backup]] and then continue to Section | #* If this still crashes, [[3DS:GodMode9/Usage#Restoring a NAND backup|restore your NAND backup]] and then continue to Section VI | ||
=== Section | === Section VI - 3ds_hw_test === | ||
# Power off your console and insert the SD card into your computer | # Power off your console and insert the SD card into your computer |
Latest revision as of 23:12, 15 November 2024
The DS mode firmware used for backwards compatibility in a 3DS console can be made unusuable by several different things. This page lists the full usual set of troubleshooting steps to fix this issue.
The troubleshooting below should always be started at the first section. The troubleshooting will direct you to other sections as necessary.
CFW Check
First, we will make sure your console has working CFW. This will help as it allows access to several useful homebrew tools, including GodMode9.
- Power on your console while holding the SELECT button
- If your console boots to the Luma3DS configuration menu, press START to save, then continue
- If your console doesn't boot to the Luma3DS configuration menu, do the same without the SD card inserted
- If your console does boot to the Luma3DS configuration menu, your SD card wasn't inserted correctly, re-insert it and try again
- If your console doesn't boot to the Luma3DS configuration menu, you likely do not have Luma installed, and should install CFW before continuing as all but one of the fixes on this page require it
- To make sure of this, hold SELECT+START+X+POWER for seven seconds while the console is powered off, then power off again, hold HOME, and then press POWER - if the notification LED lit up a color or the fastboot3DS menu appears, then you have working CFW but something is interfering with Luma. Join the Nintendo Homebrew Discord for more advanced help
- If you do not have CFW and do not want to install it, then this guide cannot help you. You should still install CFW through a method on the guide.
Troubleshooting
Section I - Prep Work
- Follow Restoring / Updating CFW, then the "Updating GodMode9" and "Creating a NAND backup" sections on 3DS:GodMode9/Usage
- Keep the NAND backup in your
gm9/out
folder if you have room, as it will be used if you need to do Section V
- Keep the NAND backup in your
Section II - TWLFix Triad
Section II, Part I - Regular TWLFix
- Download TWLFix-CFW.3dsx (direct download)
- Power off your console and insert your SD card into your computer
- Copy
TWLFix-CFW.3dsx
intosd:/3ds/
- Reinsert your SD card into your console
- Power on your console
- Launch the Homebrew Launcher
- Launch TWLFix CFW Edition from the list of homebrew
- Press A to begin
- When the process is completed, press START to reboot
- REQUIRED: Update your console by opening System Settings -> Other Settings, then going to the last page and selecting System Update
- This step MUST be completed even if your console is already on the latest version
- Updates while using B9S + Luma3DS (what you have) are safe
- If the update gives you an error, go through Unable to update console
- After the System Update, attempt to open something that uses DS mode
- If DS mode still crashes, continue to Part II of this section
Section II, Part II - Semi-Manual TWLFix
If you have installed any DSiWare games/apps, be aware that these will also be removed by CompleteDSiWareUninstaller. If you do not want to have to reinstall them afterward,use a tool such as GodMode9 or FBI to make individual .cia backups of the apps before starting the below instructions. |
- Download CompleteDSIWareUninstaller.3dsx (direct download)
- Power off your console and insert your SD card into your computer
- Copy
CompleteDSiWareUninstaller.3dsx
intosd:/3ds/
- Reinsert your SD card into your console
- Power on your console
- Launch the Homebrew Launcher
- Launch Complete DSiWare Uninstaller from the list of homebrew
- Press A to begin
- When the process is completed, press START to reboot
- REQUIRED: Update your console by opening System Settings -> Other Settings, then going to the last page and selecting System Update
- This step MUST be completed even if your console is already on the latest version
- Updates while using B9S + Luma3DS (what you have) are safe
- If the update gives you an error, go through Unable to update console
- After the System Update, attempt to open something that uses DS mode
- If DS mode still crashes, continue to Part III of this section
- If it does not crash and the issue is fixed, you may reinstall any
.cia
backups of user apps you made earlier now- If reinstalling these backups causes DS mode to start crashing again, the apps in question are corrupt. Redo this section and delete the
.cia
s
- If reinstalling these backups causes DS mode to start crashing again, the apps in question are corrupt. Redo this section and delete the
Section II, Part III - Manual TWLFix
- Power off your console and insert your SD card into your computer
- Install a torrent client such as qBitTorrent or Deluge if you do not already have one
- Using your torrent client, download the four following
.cia
files from their magnet links: - Depending on whether your 3DS is a new model or an old, download one of these two
.cia
files from its magnet link:- New 3DS TWL_FIRM
- Old 3DS TWL_FIRM
- If you are not sure of your console's model, check how many shoulder buttons it has - a new model has four of them (L+ZL+ZR+R), and an old model only has two L+R
- Move any files currently inside the folder
sd:/cias
onto your PC (make it if it doesn't exist), then copy the five downloaded.cia
s into that folder - Reinsert your SD card into your console
- Power on your console
- Open FBI and go into the Titles section
- Wait for all titles to load, and then go to the bottom where titles colored in purple text appear
- Press A and select
Delete title and ticket
on the following titles:0004800F484E4C41
(TWL Version Data)0004800F484E4841
(Nintendo DS Cart Whitelist)DS Download Play
Nintendo DSi™
- New 3DS only:
0004013820000102
(New3DS TWL_FIRM) - Old 3DS only:
0004013800000102
(TWL_FIRM)
- Go back out of Titles, go into SDCARD, and navigate into the
cias
folder - Choose the
<current directory>
option and thenInstall all cias
(do not selectInstall and delete all cias
)- If any of the titles give an error during installation, skip them and attempt to install them individually. If they still give an error, ask for help and state the error code
- Go back out of SDCARD and go into Titles again
- Wait for all titles to load, and then go to the bottom. Ensure all of the titles you deleted in Step 10 are now present. If they are not, restart again from Step 10
- Exit FBI, then power off your console and power on again
- Attempt to open something that uses DS mode
- If DS mode still crashes, continue to Section III
Section III - Bizarre Edge Cases
- Power off your console and insert the SD card into your computer
- Open the file
sd:/luma/config.ini
in a text editor - Scroll down until you find the variables
disable_arm11_exception_handlers
andenable_dsi_external_filter
- These variables should both be set to 0; if either of them are not, set them to 0 now
- Exit the text editor, remove the SD card, and reinsert the SD card into your console
- Power on your console
- Open FBI, then go into Remote Install -> Scan QR code
- Check whether the camera works, then press X and similarly check the other camera
- If either camera causes an error or does not produce any output, your camera is likely bricked - this is known to cause DS mode issues. Disconnect the camera's cable ribbon and/or replace the camera entirely to fix this
- Power off the console, then power on again while holding SELECT to access the Luma3DS configuration menu
- If either of the following settings are enabled, disable them:
Enable loading external FIRMs and modules
Enable game patching
- Either press START or select
Save and exit
, then attempt to open something that uses DS mode- If this works, look for and delete faulty patches in
sd:/luma/sysmodules
,sd:/luma/titles
, andsd:/luma/twl_upscaling_filter.bin
before turning any of their respective settings back on
- If this works, look for and delete faulty patches in
- If DS mode still crashes and the camera works, continue to Section IV
- If the camera does not work, then this is a hardware issue, and this guide will not fix broken hardware.
Instead, try disconnecting the camera from the motherboard, then obtain a replacement camera if that does not help
- If the camera does not work, then this is a hardware issue, and this guide will not fix broken hardware.
Section IV - NVRAM Analysis
Section IV, Part I - Corruption Check
- Open System Settings -> Other Settings -> Profile -> Nintendo DS Profile
- If this crashes, continue to Part II of this section
- If this does not crash, skip to Section V
Section IV, Part II - ctrcheck
- Follow the instructions on the ctrcheck page
- If you did not get
Critical: NVRAM is inaccessible
, then reboot after trying all other applicable fixes and continue to Part III of this section
Section III, Part III - Restoration
- Follow the instructions on the Fix NVRAM page
- If the DS Profile does not crash after this, attempt to open something that uses DS mode (the DS Profile only uses NVRAM, not DS mode)
- If DS mode still crashes, continue to Section V
- If the DS Profile does not crash after this, attempt to open something that uses DS mode (the DS Profile only uses NVRAM, not DS mode)
Section V - TinyFormat
- Power off your console and insert the SD card into your computer
- If your NAND backup from Section I is not already on your SD card, copy it to
gm9/out
now - Download TinyFormat (the
.zip
that is not the source code) and extract it - Copy
TinyFormat.3dsx
from3ds/TinyFormat
inside the zip, and paste it intosd:/3ds
- Reinsert the SD card into your console
- Power on your console
- Go into the Homebrew Launcher, then open
TinyFormat.3dsx
- Press Y to start the format
- Your console will eventually load to initial setup - this is intended, and does not mean data has been lost
- Go through initial setup until you reach the HOME Menu
- If you cannot complete initial setup for some reason, you may be able to bypass it using 2DSaver
- Attempt to open something that uses DS mode
- If this still crashes, restore your NAND backup and then continue to Section VI
Section VI - 3ds_hw_test
- Power off your console and insert the SD card into your computer
- Download 3ds_hw_test (the
3ds_hw_test.firm
file) - Place this file in
sd:/luma/payloads
on the SD card - Reinsert the SD card into your console
- Hold START, and while holding START power on the console
- Select
3ds_hw_test
- Press any button to start the test
- The test will take up to 45 minutes - when it's done, press any button to turn it off
- The file
HWTEST.LOG
will have been created on the SD root - open this file in a text editor- GodMode9 will work for this, if you do not have a PC with an SD slot available
- Scroll down to the end and look at the number of errors
- If this number is more than 0, your console's RAM is dying and you need to replace the motherboard
If the above number of errors is zero, you have now exhausted all of the conventional fixes. Go to the Nintendo Homebrew Discord, ask for help, and mention that you've tried this page already.