3DS:Troubleshooting: Difference between revisions
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=== My console powers off when I try to turn it on, and/or the notification LED shows a color on boot === | === My console powers off when I try to turn it on, and/or the notification LED shows a color on boot === | ||
There is an issue with your <code>boot.firm</code> file. If you're running [[3DS:boot9strap| | There is an issue with your <code>boot.firm</code> file. If you're running [[3DS:boot9strap|boot9strap 1.4]], your 3DS notification LED may flash a certain color. This color is used to diagnose issues involving your <code>boot.firm</code> file on SD card or internal memory. On older versions of boot9strap, the blue light will power off almost immediately when trying to turn on the console. | ||
If the notification LED flashes: | If the notification LED flashes: | ||
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=== My console gets stuck on a black screen with blue power light staying on === | === My console gets stuck on a black screen with blue power light staying on === | ||
Follow [[3DS: | Follow [[3DS:Black screen unbrick|the Black Screen Unbrick page]] | ||
= Error message on boot = | = Error message on boot = | ||
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# Power off your console, remove the SD card, insert it on your computer and [[Formatting an SD card|reformat your SD]] ''(this will wipe your SD card data)'' | # Power off your console, remove the SD card, insert it on your computer and [[Formatting an SD card|reformat your SD]] ''(this will wipe your SD card data)'' | ||
# Test your SD card for errors by following the guide according to your computer's operating system: [[Checking SD card integrity]]. If your SD card is marked as faulty, then you will have to replace your SD card | # Test your SD card for errors by following the guide according to your computer's operating system: [[Checking SD card integrity]]. If your SD card is marked as faulty, then you will have to replace your SD card | ||
# Your SD card slot may be broken. Join | # Your SD card slot may be broken. Join {{ml|Get support|Nintendo Homebrew on Discord}} for further assistance | ||
=== Blue "BOOTROM ERROR" screen === | === Blue "BOOTROM ERROR" screen === | ||
Your console is likely hard-bricked. You will need to buy an [[3DS:ntrboot|ntrboot]] flashcart to reinstall [[3DS:boot9strap|boot9strap]] in order to attempt to fix your console. This may also indicate a hardware issue that cannot be fixed. In any case, join | Your console is likely hard-bricked. You will need to buy an [[3DS:ntrboot|ntrboot]] flashcart to reinstall [[3DS:boot9strap|boot9strap]] in order to attempt to fix your console. This may also indicate a hardware issue that cannot be fixed. In any case, join {{ml|Get support|Nintendo Homebrew on Discord}} for assistance. | ||
It is also possible that someone has set a boot-time [[3DS:splash screens|splash screen]] that just looks like a brick. Try leaving your console powered on, waiting on the blue screen, for five minutes. | It is also possible that someone has set a boot-time [[3DS:splash screens|splash screen]] that just looks like a brick. Try leaving your console powered on, waiting on the blue screen, for five minutes. | ||
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=== Some other error === | === Some other error === | ||
Please take a photo of the error and join | Please take a photo of the error and join {{ml|Get support|Nintendo Homebrew on Discord}} for assistance. | ||
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=== DSi / DS functionality is broken or has been replaced with Flipnote Studio=== | === DSi / DS functionality is broken or has been replaced with Flipnote Studio=== | ||
Follow [[3DS: | Follow the [[3DS:DS mode unbrick|DS mode unbrick guide]] | ||
=== GBA Virtual Console and/or Safe Mode functionality is broken=== | === GBA Virtual Console and/or Safe Mode functionality is broken=== | ||
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=== Extended memory mode games (Pokemon Sun/Moon, Smash, etc.) don't work=== | === Extended memory mode games (Pokemon Sun/Moon, Smash, etc.) don't work=== | ||
This can occur after a [[3DS:CTRTransfer|CTRTransfer]] or region change on Old 3DS / 2DS. | This can occur after a [[3DS:CTRTransfer|CTRTransfer]] or region change on Old 3DS / 2DS. This is most likely fixed by following [[3DS:CTRTransfer#Section_VI_-_Delete_system_config_savedata|Section VI - Delete system config savedata]] of the CTRTransfer guide. | ||
=== Exception screen when booting/loading an application=== | === Exception screen when booting/loading an application=== | ||
Look for your exception screen in [[3DS:Error screens/Luma3DS exception screen|this page]]. | Look for your exception screen in [[3DS:Error screens/Luma3DS exception screen|this page]]. | ||
If you weren't able to find your error or the instructions didn't work, join | If you weren't able to find your error or the instructions didn't work, join {{ml|Get support|Nintendo Homebrew on Discord}} for further assistance. | ||
=== Opening the HOME Menu settings crashes the console or loads the Homebrew Launcher=== | === Opening the HOME Menu settings crashes the console or loads the Homebrew Launcher=== | ||
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# If you are using Pretendo, switch to Nintendo Network with Nimbus | # If you are using Pretendo, switch to Nintendo Network with Nimbus | ||
# Set your DNS settings to '''Auto''' | # Set your DNS settings to '''Auto-obtain''' | ||
# Set your Proxy settings to '''Do Not Use''' | |||
# Move closer to your WiFi router | # Move closer to your WiFi router | ||
# Update from Safe Mode by turning off the console, holding {{B|L|R|D-Pad Up|A}} on boot, and following the on-screen prompts | # Update from Safe Mode by turning off the console, holding {{B|L|R|D-Pad Up|A}} on boot, and following the on-screen prompts | ||
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# Nintendo servers may be down; Try again later | # Nintendo servers may be down; Try again later | ||
# If you still get an error, follow [[3DS:CTRTransfer|CTRTransfer]], then try again | # If you still get an error, follow [[3DS:CTRTransfer|CTRTransfer]], then try again | ||
# For further support (in English), | # For further support (in English), {{ml|Get support|join Nintendo Homebrew on Discord}} | ||
=== Clear HOME Menu extdata === | === Clear HOME Menu extdata === | ||
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#* '''JPN Region''': <code>000002cc</code> | #* '''JPN Region''': <code>000002cc</code> | ||
#* '''USA Region''': <code>000002cd</code> | #* '''USA Region''': <code>000002cd</code> | ||
#* '''KOR Region''': <code>000002cf</code> | |||
# Reinsert your SD card into your console | # Reinsert your SD card into your console | ||
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Follow the guide to [[3DS:2DSaver|skip initial setup]]. | Follow the guide to [[3DS:2DSaver|skip initial setup]]. | ||
[[Category:Nintendo 3DS | [[Category:Nintendo 3DS troubleshooting]] | ||
[[Category:Nintendo 3DS information]] | [[Category:Nintendo 3DS information]] | ||