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3DS:Error codes: Difference between revisions

From Hacks Guide Wiki
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This page lists various Nintendo 3DS error codes. Not all codes are known or documented.
{{hatnote|1=This page only lists error codes that are always handled by stock parts of firmware. If the error in question is handled by custom firmware, the pages on [[3DS:Error screens/Luma3DS exception screen|"An exception occurred" screens]] and [[3DS:Error screens/Luma3DS ErrDisp|Luma3DS ErrDisps]] will be relevant instead.}}


Most codes are separated by section (e.g. 007) and result code (e.g. 2001).
{{info|Not all 3DS error codes are known or understood, and it is unlikely all codes will ever be documented in full due to Nintendo failing to document many of them. As such, this page can be considered a living document - any information written here will likely be subject to frequent changes.}}
On both stock and custom firmware, apps can cause errors if they run into a non-fatal issue.
 
This page lists various causes of stock error codes.
 
== Reading an error code ==
An error code has two parts - the code itself, and its official description.
[[File:3DS error code.jpg|center]]
For this page, only the code matters.
 
== Known errors ==
In the below tables, error codes are separated into sets by their section (e.g. 007-XXXX) and then sorted within their sets in ascending order by their result code (e.g. XXX-2001).


__TOC__
__TOC__
Line 12: Line 23:
|Unexpected disconnection from network services.
|Unexpected disconnection from network services.
|[https://en-americas-support.nintendo.com/app/answers/detail/a%20id/17043 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a%20id/17043 Nintendo Support Page]
|-
|0112
|Friends server connection timed out.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/14458/ Nintendo Support Page]
|-
|0302
|Unable to connect to the server.
|
|-
|-
|0502
|0502
|Cannot connect to online services, or unexpectedly disconnected from them.  
|Cannot connect to online services, or unexpectedly disconnected from them.  
|
|-
|0718
|The Friends List is already full.
|
|-
|0720
|Generic error code.
|
|
|-
|-
|0721
|0721
|Online access restricted by Parental Controls.
|Online access is restricted by Parental Controls.
|
|-
|0724
|Your Personal Mii is missing.
|
|-
|0725
|Your ability to register friends is restricted by Parental Controls.
|
|-
|0726
|Your notification settings for the Friends List are not yet configured.
|
|
|-
|-
|0803
|0803
|Cannot connect to authentication servers.
|Cannot connect to authentication servers.  
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|-
|-
Line 29: Line 68:
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|-
|-
! colspan="3" |<span id="002"><h3>002 - Account Related Errors</h3></span>
! colspan="3" |<span id="002"><h3> 002 - Account Related Errors</h3></span>
|-
| 0100
|The online service is unavailable.
|
|-
|0101
|Network has high traffic or is down.
|
|-
|-
|0102
|0102
Line 37: Line 84:
|0107
|0107
|Account temporarily banned.
|Account temporarily banned.
|
|-
|0109
|Possible corrupted data.
|
|
|-
|-
|0110
|0110
|3DS YouTube was discontinued.
|The online service is no longer available.
|
|-
|0111
|The online service is unavailable.
|
|
|-
|-
Line 48: Line 103:
|-
|-
|0120
|0120
|Game/Title outdated, update required.
|This game/title is outdated, and must be updated before use.
|
|
|-
|-
|0121
|0121
|Invalid local friend SEED signature, possibly modified.
|Invalid LocalFriendCodeSeed SEED signature - the file is possibly modified.
|
|-
| 0123
|This specific game cartridge is banned from online play.
|
|
|-
|-
|0123
|3503
|Account is permanently banned.
|Service under maintenance.
|
|
|-
|-
Line 68: Line 127:
|-
|-
! colspan="3" |<span id="003"><h3>003 - Network Connection Errors</h3></span>
! colspan="3" |<span id="003"><h3>003 - Network Connection Errors</h3></span>
|-
|0200
|Wireless connections are disabled.
|
|-
|-
|0299
|0299
|Wireless Connections are disabled.
|Wireless connections are disabled.
|
|-
|0300
|The EULA for your region has not been accepted.
|
|
|-
|-
Line 77: Line 144:
|
|
|-
|-
|1099
|0400
|Could not find an Access Point with the given SSID.
|Your ability to do this is restricted by Parental Controls.
|
|-
|1000
|No Access Point found.
|
|-
|1004
|No Access Point found with USB Connector.
|
|-
|1099  
|Could not find an Access Point with the entered SSID.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4249/kw/003-1099 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4249/kw/003-1099 Nintendo Support Page]
|-
|1100
|The encryption key is incorrect.
|
|-
|-
|1101
|1101
Line 85: Line 168:
|
|
|-
|-
|1402
|1102
|Unable to connect to the internet with the Access Point.
|Unable to connect to Access Point due to incorrect Security Setting.
|
|-
|1104
|Unable to connect to Access Point with USB Connector.
|
|-
|1200
|Connection refused, as it would give this device the same IP address as another device in the network.
|
|-
|1300
|Incorrect Access Point configuration.
|
|-
|1400
|Incorrect security key.
|
|-
|1402  
|Unable to connect to the internet with this Access Point.
|
|-
|2000
|Incorrect security key or DNS.
|
|
|-
|-
Line 93: Line 200:
|
|
|-
|-
! colspan="3" |<span id="005"><h3>005 - Network Installation Management</h3></span>
|2100
|Network may be busy or have other connection problems.
|
|-
|2200
|Unable to connect to the Proxy Server.
|
|-
|3000
|There was an issue with authentication.
|
|-
|3305
|This service is not available in your location.
|
|-
|3405
|Generic communication error.
|
|-
|4000
|Generic communication error.
|
|-
|4100
|Generic communication error.
|
|-
! colspan="3" | <span id="005"><h3>005 - Network Installation Management</h3></span>
|-
|-
|2008
|2008
|eShop download failed or invalid title ticket. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge.
|eShop download failed or the title's ticket is invalid. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/41692 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/41692 Nintendo Support Page]
|
|-
|2037
|The server is undergoing maintenance.
|
|
|-
|2038
|A system update is required to use this service.
|
|
|-
|2043
|A system update is required to use this service.
|
|
|-
|2056
|Not enough space on the SD Card.
|
|
|-
|2061
|Unable to access the SD Card.
|
|
|-
|2062
|Not enough space in the System Memory.
|
|
|-
|2068
|The server is undergoing maintenance.
|
|
|-
|2069
|The software is corrupted.
|
|
|-
|4017
|This activation code is not recognized.
|
|
|-
|-
|4040
|4040
Line 105: Line 286:
|4069
|4069
|eShop is unavailable. If the issue persists, the SD might need to be replaced.
|eShop is unavailable. If the issue persists, the SD might need to be replaced.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/14413 Nintendo Support Page]
| [https://en-americas-support.nintendo.com/app/answers/detail/a_id/14413 Nintendo Support Page]
|-
|-
|4240
|4240
Line 112: Line 293:
|-
|-
|4305
|4305
|Generic connection timeout error, could also mean that you are unable to download software from the eShop.
|Generic connection timeout error, could also mean that you are unable to download software from the eShop.  
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4346 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4346 Nintendo Support Page]
|-
|-
Line 118: Line 299:
|Generic error, only displays when formatting the console or performing a system transfer.
|Generic error, only displays when formatting the console or performing a system transfer.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/48382 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/48382 Nintendo Support Page]
|-
|5403
|Transfers are currently prohibited.
|
|-
|5404
|The transfer limit has been reached.
|
|-
|5542
|Maximum Funds reached.
|
|-
|5546
|Unable to purchase more items.
|
|-
|5568
|This activation code cannot be used with your account.
|
|-
|5593
|Unable to transfer specific software.
|
|-
|-
|5602
|5602
|eShop title(s) from another region are linked to this console. Caused by region change.
|eShop title(s) from another region are linked to this console. This is caused by a region change.
|
|-
|5644
|Unable to use this credit card with this specific system.
|
|-
|5670
|You are unable to view your account's activity at this time.
|
|
|-
|-
Line 127: Line 340:
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/26251/ Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/26251/ Nintendo Support Page]
|-
|-
|5704
|5704  
|Generic eShop connection issue error.
| Generic eShop connection issue error.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/26252 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/26252 Nintendo Support Page]
|-
|5804
|This number has expired.
|
|-
|5811
|This activation code has expired.
|
|-
|5815
|This activation code has already been used.
|
|-
|5941
|The entered login details are incorrect.
|
|-
|5942
|Name was not registered due to a connection error.
|
|-
|5948
|Your eShop funds are already over the maximum value.
|
|-
|-
|5958
|5958
Line 136: Line 373:
|-
|-
|5964
|5964
|NNID banned from accessing eShop, contact Nintendo Support if this is a mistake.
|Your NNID is banned from accessing the eShop. Contact Nintendo Support if this is a mistake.
|
|-
|5989
|You cannot link your Club Nintendo account to more than eight Nintendo 3DS systems.
|
|-
|6402
|The entered login details are incorrect.
|
|-
|6403
|Unable to register the entered username.
|
|-
|6499
|The Club Nintendo servers are undergoing maintenance, so your name couldn't be registered.
|
|-
|6501
|This credit card cannot be used.
|
|-
|6503
|The entered credit card number is incorrect.
|
|-
|6504
|You must enter the three-digit security code.
|
|-
|6507
|The entered credit card details are incorrect.
|
|-
|6511
|This credit card cannot be used.
|
|-
|6514
|The entered expiry date for this credit card is incorrect.
|
|-
|6519
|The entered address does not match the credit card's billing address.
|
|
|-
|-
Line 160: Line 441:
|-
|-
! colspan="3" |<span id="006"><h3>006 - Matchmaking Errors</h3></span>
! colspan="3" |<span id="006"><h3>006 - Matchmaking Errors</h3></span>
|-
|0102
-
0111
|Application errors.
|[https://github.com/PretendoNetwork/error-codes/tree/master/data/006 Pretendo Documentation]
|-
|-
|0112
|0112
|Issue connecting with Pokémon Bank.
|Connection timed out.
|[https://en-americas-support.nintendo.com/app/answers/detail/a%20id/4203/ Nintendo Support Page]
|[https://github.com/PretendoNetwork/error-codes/blob/master/data/006/0112/en_US.json Pretendo Documentation]
|-
|0113
-
0116
|Application errors.
|[https://github.com/PretendoNetwork/error-codes/tree/master/data/006 Pretendo Documentation]
|-
|0301
|Connection could not be established.
|[https://github.com/PretendoNetwork/error-codes/blob/master/data/006/0301/en_US.json Pretendo Documentation]
|-
|0302
|Authentication failed.
|[https://github.com/PretendoNetwork/error-codes/blob/master/data/006/0302/en_US.json Pretendo Documentation]
|-
|0303
-
0311
|Application/Server Communication Errors.
|[https://github.com/PretendoNetwork/error-codes/tree/master/data/006 Pretendo Documentation]
|-
|0329
|The server is undergoing maintenance.
|
|-
|-
|0332
|0332
|Closed ports while attempting matchmaking.
|Closed ports while attempting matchmaking.
|
|-
|0347
|This online service is discontinued.
|
|
|-
|-
Line 176: Line 491:
|May indicate that the network is blocking traffic necessary for Online Play.
|May indicate that the network is blocking traffic necessary for Online Play.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4204 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4204 Nintendo Support Page]
|-
|0503
-
0511
|Communication Errors.
|[https://github.com/PretendoNetwork/error-codes/tree/master/data/006 Pretendo Documentation]
|-
|0520
|Unable to connect to the Internet.
|
|-
|-
|0612
|0612
|Network is not optimal for peer-to-peer connections, possibly due to your network's NAT type.
| Network is not optimal for peer-to-peer connections, possibly due to your network's NAT type.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/25881 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/25881 Nintendo Support Page]
|-
|-
|0811
|0617
|Service unavailable due to maintenance.
|Generic error message.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/25910/ Nintendo Support Page]
|
|-
|0620
|Generic communication error.
|
|-
|0623
|Unable to connect due to outdated software.
|
|-
|0721
|Your ability to do online interactions is restricted by Parental Controls.
|
|-
|-
|0800
|0800
|Unable to connect to authentication servers during the matchmaking process.
|Unable to connect to authentication servers during the matchmaking process.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4328/ Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4328/ Nintendo Support Page]
|-
|0811
|Service unavailable due to maintenance.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/25910/ Nintendo Support Page]
|-
|0817
|This online service is discontinued.
|
|-
|-
|0899
|0899
|Unable to connect to authentication servers during the matchmaking process.
|Unable to connect to authentication servers during the matchmaking process.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4328/ Nintendo Support Page]
| [https://en-americas-support.nintendo.com/app/answers/detail/a_id/4328/ Nintendo Support Page]
|-
|-
! colspan="3" |<span id="007"><h3>007 - eShop API Errors</h3></span>
! colspan="3" |<span id="007"><h3>007 - eShop API Errors</h3></span>
Line 207: Line 552:
|
|
|-
|-
|2100
|2100  
|Connection to eShop timed out, often caused by slow download times.
|Connection to eShop timed out, often caused by slow download times.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4432 Nintendo Support Page]or [https://support.nintendo.com/networkstatus Server Status and Maintenance]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4432 Nintendo Support Page]or [https://support.nintendo.com/networkstatus Server Status and Maintenance]
Line 215: Line 560:
|[https://support.nintendo.com/networkstatus Server Status and Maintenance]
|[https://support.nintendo.com/networkstatus Server Status and Maintenance]
|-
|-
|2670
| 2670  
|Error while attempting to connect.
|Error while attempting to connect.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4383 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4383 Nintendo Support Page]
Line 223: Line 568:
|[https://support.nintendo.com/networkstatus Server Status and Maintenance]
|[https://support.nintendo.com/networkstatus Server Status and Maintenance]
|-
|-
|2720
|2720  
|eShop SSL error.
|eShop SSL error.
|
|
|-
|-
|2913
|2913
|The server is probably down. Try again later.
| The server is probably down. Try again later.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/10425 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/10425 Nintendo Support Page]
|-
|-
Line 235: Line 580:
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/6557 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/6557 Nintendo Support Page]
|-
|-
|2920
|2920  
|eShop download failed or invalid title ticket. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge.
|eShop download failed or invalid title ticket. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/41692 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/41692 Nintendo Support Page]
|-
|-
|2924
|2924
|Your language or region setting (not console region) is not supported by the eShop.
|The language or region setting in your profile (not the same as the console's region) is not supported by the eShop.
|
|
|-
|-
Line 254: Line 599:
|-
|-
|1000
|1000
|System Update required. Check [[3DS:Is it safe to update?]]
|A system update required. Check [[3DS:Is it safe to update?]]  
|
|
|-
|-
Line 260: Line 605:
|The eShop is currently under maintenance.
|The eShop is currently under maintenance.
|[https://support.nintendo.com/networkstatus/ Server Status and Maintenance]
|[https://support.nintendo.com/networkstatus/ Server Status and Maintenance]
|-
|1002
|This service cannot be used in your region.
|
|-
|1003
|The system's country setting and the eShop's country setting do not match.
|
|-
|1004
|The content of this code has already been acquired.
|
|-
|1006
|The selected downloadable items cannot be purchased together.
|
|-
|1100
|The Add Funds function is not available in your selected region.
|
|-
|1200
|This Activation Code has already been used.
|
|-
|1201
|The entered code is not recognized.
|
|-
|1202
|The entered activation code is not recognized.
|
|-
|1203
|This card is not valid on 3DS Systems.
|
|-
|1205
|This activation code is not valid in your region.
|
|-
|1206
|This code cannot be used here.
|
|-
|1299
|The entered number is invalid.
|
|-
|1302
|Failed to enter the correct PIN.
|
|-
|1303
|Failed to authenticate the stored credit card's information. The information has been deleted.
|
|-
|1304
|The entered credit card cannot be used.
|
|-
|1305
|Credit card payments cannot be accepted at this time.
|
|-
|1313
|The entered address is incorrect.
|
|-
|1350
|The entered value exceeds your balance limit.
|
|-
|1351
|The balance limit has been reached.
|
|-
|-
|2001
|2001
|Error when attempting to access the eShop with a region-changed console. Change back to the original region or restore a NAND backup made before the change to fix.
|Error when attempting to access the eShop with a region-changed console. Change back to the original region or restore a NAND backup made before the change to fix.
|
|-
|2410
|This service has been discontinued.
|
|
|-
|-
Line 271: Line 696:
|2913
|2913
|eShop or in-game DLC failed to download (or the server is down).
|eShop or in-game DLC failed to download (or the server is down).
|[https://en-americas-support.nintendo.com/app/answers/detail/a%20id/7243 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a%20id/7243 Nintendo Support Page]  
|-
|-
|2916
|2916
Line 279: Line 704:
|2920
|2920
|eShop download failed or invalid title ticket. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge.
|eShop download failed or invalid title ticket. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/41692 Nintendo Support Page]
| [https://en-americas-support.nintendo.com/app/answers/detail/a_id/41692 Nintendo Support Page]
|-
|-
|2923
|2923
Line 292: Line 717:
|The used download code is incorrect, not yet activated, expired, entered in the wrong place, or only usable in a different region.
|The used download code is incorrect, not yet activated, expired, entered in the wrong place, or only usable in a different region.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/13515 Nintendo Support Site]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/13515 Nintendo Support Site]
|-
|2996
|The item from the entered code is not currently being distributed.
|
|-
|4100
|The SD Card's data limit has been reached.
|
|-
|4072
|The SD Card may not be inserted.
|
|-
|4074
|Could not access the SD Card.
|
|-
|4075
|The SD Card's software management data is corrupted.
|
|-
|-
|4077
|4077
|Download not started/aborted due to insufficient space on the SD Card.
|Download refused due to insufficient space on the SD Card.
|
|
|-
|-
|4079
|4079
|Unable to access the SD Card.
|Unable to access the SD Card.  
|
|
|-
|-
|4998
|4998
|Local Content is newer. Unknown what causes this.
|The local version of this content is newer than the version you are trying to download. Unknown what causes this.
|
|
|-
|-
|6106
|6106
|AM error in NIM. Likely a bad ticket.
|An AM error occurred in NIM. Likely a bad ticket.
|
|-
|8001
|Authentication failed.
|
|-
|8002
|The service has expired.
|
|-
|8101
|The save data is unusable, as DLC required for it is missing.
|
|-
|8102
|Not enough free space to complete this process.
|
|-
|8111
|The DLC is corrupted.
|
|-
|8201
|Your access to the eShop is restricted by Parental Controls.
|
|-
|8301
|The 3DS User Agreement has to be accepted.
|
|
|-
|-
Line 314: Line 787:
|-
|-
|9001
|9001
|Download was stopped due to low battery.
|The download was stopped due to low battery.
|
|-
|9002
|The entered number is invalid.
|
|-
|9003
|The entered Password is invalid.
|
|
|-
|-
Line 327: Line 808:
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|-
|-
|3010
|3010  
|Server timed out due to inactivity.
|The server timed out due to inactivity.
|
|
|-
|-
Line 335: Line 816:
|
|
|-
|-
|3136
| 3136
|eShop currently unavailable. Try again later.
|eShop currently unavailable. Try again later.
|
|
Line 344: Line 825:
|-
|-
|6901
|6901
|Console permanently banned (displayed in Japanese).
|Console permanently banned (this is always displayed in Japanese).
|
|
|-
|-
! colspan="3" |<span id="012"><h3>012 - Browser Errors</h3></span>
! colspan="3" |<span id="012"><h3>012 - Old 3DS Browser Errors</h3></span>
|-
|-
|1004
|1004
|SSL Connection Failed.
|The SSL connection failed.  
|
|
|-
|-
|1511
|1032
|Certificate Warning.
|The file cannot be loaded.
|
|
|-
|-
! colspan="3" |<span id="014"><h3>014 - Data Transfer Errors</h3></span>
|1506,
1509
-
1511
|Certificate Errors.
|[https://github.com/PretendoNetwork/error-codes/tree/master/data/012 Pretendo Documentation]
|-
|-
|0013
! colspan="3" |<span id="014"><h3> 014 - Data Transfer Errors</h3></span>
|System Transfer failed due to invalid language setting.
|-
|0013  
|The System Transfer failed due to an invalid language setting.
|
|
|-
|-
Line 368: Line 856:
|-
|-
|0062
|0062
|Error during System Transfer occurred, move closer to the router and try again.
|An error occurred during the System Transfer. Move closer to the router and try again.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/15664 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/15664 Nintendo Support Page]
|-
|-
! colspan="3" |<span id="022"><h3>022 - More Account Errors</h3></span>
! colspan="3" |<span id="022"><h3>022 - More Account Errors</h3></span>
|-
|1001
|Unable to find the specified user.
|
|-
|1021
|There is no NNID linked to this system.
|
|-
|1022
|The entered NNID is already linked to the system.
|
|-
|-
|2452
|2452
|Tried to access the eShop with UNITINFO patch enabled. Turn it off in Luma's options.
|Tried to access the eShop with UNITINFO patch enabled. Turn this off in Luma's configuration file, <code>sd:/luma/config.ini</code>.
|
|-
|2458
|The HTTP client was not authorized to make the request.
|
|-
|2482
|The game server requested could not be found.
|
|-
|2484
|The game server ID and title ID were not linked, or the request did not send a game server ID.
|
|
|-
|-
|2501
|2501
|NNID is already linked to another system. Could be caused by a System Transfer (which transfers all associated NNID's, whether linked or not), restoring the Source System's NAND, and then attempting to use applications that require an NNID.
|The entered NNID is already linked to another system. Could be caused by a System Transfer (which transfers all associated NNID's, whether linked or not), restoring the Source System's NAND, and then attempting to use applications that require an NNID.
|
|-
|2502
|The NNID can't be used because it does not match the region setting of the system.
|
|-
|2503
|The network Service Agreement is not yet accepted.
|
|
|-
|-
|2511
|2511
|System Update required (displayed by Miiverse).
|A System Update is required (displayed by Miiverse).
|
|-
|2512
|A software update is required to use this title's online services.
|
|-
|2571
|This NNID is already in use.
|
|-
|2572
|NNID contains text that can't be used.
|
|-
|2573
|The entered password can't be used.
|
|-
|2574
|The entered nickname can't be used.
|
|-
|2575
|The entered email address is incorrect.
|
|-
|2576
|The entered NNID can't be used.
|
|-
|2577
|Your password cannot be identical to your NNID.
|
|-
|2578
|The entry contains characters that can't be used.
|
|-
|2579
|You can't use more than one punctuation character in your NNID.
|
|-
|2580
|You can't use punctuation as the first or last character of your NNID.
|
|-
|2581
|You can't use more than six numbers in your NNID.
|
|-
|2582
|Your entry contains characters that cannot be used.
|
|-
|2583
|Your password must contain characters from at least two of the following categories: letters, numbers and punctuation.
|
|-
|2584
|You can't use the same character three or more times in a row.
|
|-
|2585
|The email address you entered can't be used.
|
|-
|2586
|The domain name of the e-mail address you entered may be incorrect.
|
|-
|2587
|The NNID you entered already exists.
|
|
|-
|-
|2591
|2591
|NNID is already linked to another system. Could be caused by a System Transfer (which transfers all associated NNID's, whether linked or not), restoring the Source System's NAND, and then attempting to use applications that require an NNID.
|NNID is already linked to another system. Could be caused by a System Transfer (which transfers all associated NNID's, whether linked or not), restoring the Source System's NAND, and then attempting to use applications that require an NNID.
|
|-
|2592
|The limit for linking this NNID has been reached.
|
|-
|2593
|The entered NNID cannot be used because it has not yet been confirmed by a parent/guardian.
|
|-
|2594
|Parental Controls restrictions must be set up first.
|
|-
|2595
|You have not registered a Mii.
|
|-
|2611
|The entered password is incorrect.
|
|-
|2612
|The entered email address is incorrect.
|
|-
|2613
|The entered information is incorrect.
|
|-
|-
|2613
|2613
Line 392: Line 1,013:
|
|
|-
|-
|2631
| 2631
|The NNID you are trying to use has been deleted or can't be used for a system transfer. A transferable NNID will only work on the target system.
|The NNID you are trying to use has been deleted or can't be used for a system transfer. A transferable NNID will only work on the target system.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4285/kw/022-2631 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/4285/kw/022-2631 Nintendo Support Page]
|-
|2632
|The NNID has been changed.
|
|-
|-
|2633
|2633
|The NNID has been temporarily locked due to too many password attempts. Try again later.
|This NNID has been temporarily locked due to too many password attempts. Try again later.
|
|
|-
|-
|2634
|2634
|The NNID is not correctly linked to the system. To fix this follow these steps and afterwards reboot and sign into the NNID again.
|The NNID is not correctly linked to the system. To fix this, follow these steps, reboot the console, and try to sign into the NNID again.
|[https://3ds.hacks.guide/godmode9-usage#removing-an-nnid-without-formatting-your-device) Said Steps]
|[[3DS:GodMode9/Usage#Removing_an_NNID_without_formatting_your_device|Said Steps]]
|-
|2643
|The session has expired.
|
|-
|2662
|You can't perform this operation several times in a row.
|
|-
|2672
|Use of credit card has been stopped.
|
|-
|2673
|The entered credit card cannot be used.
|
|-
|2674
|Check the credit card's number and enter it again.  
|
|-
|2675
|Check the credit card's expiration date and enter it again.
|
|-
|2676
|Check the credit card's PIN and enter it again.
|
|-
|2677
|The entered information is not correct.
|
|-
|2679
|The entered credit card is expired.
|
|-
|2801
|Online Services cannot be used.
|
|-
|2802
|The entered NNID cannot be used.
|
|-
|2803
|Online Services cannot be used.
|
|-
|-
|2812
|2812
Line 410: Line 1,083:
|2815
|2815
|Console has been permanently banned from accessing Miiverse by Nintendo.
|Console has been permanently banned from accessing Miiverse by Nintendo.
|
|-
|2881
|The server is undergoing maintenance.
|
|-
|2882
|This online service has been discontinued.
|
|-
|2884
|This online service is not available in your country of residence.
|
|-
|2911
|Your ability to do online interactions has been restricted by Parental Controls.
|
|
|-
|-
|5363
|5363
|NNID settings failed to load due to an invalid language setting.
|The NNID settings failed to load due to an invalid language setting.
|
|
|-
|-
|5515
|5515
|Network timeout.
|The network timed out.
|
|
|-
|-
Line 424: Line 1,113:
|[https://support.nintendo.com/networkstatus Server Status and Maintenance]
|[https://support.nintendo.com/networkstatus Server Status and Maintenance]
|-
|-
! colspan="3" |<span id="026"><h3>026 - Account/eShop?</h3></span>
! colspan="3" |<span id="026"><h3> 026 - Account/eShop?</h3></span>
|-
|-
|24xx
|24xx
|Server returned a 4xx HTTP error.
|Server returned a 4xx HTTP error.  
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|-
|-
|25xx
| 25xx
|Server returned a 5xx HTTP error.
|Server returned a 5xx HTTP error.  
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|[https://www.nintendo.co.jp/netinfo/en_US/index.html Server Status and Maintenance]
|-
|-
|3221
|3221
|Failed to unlink NNID during formatting, try again.
|Failed to unlink the NNID during formatting. Try again.  
|-
|-
|3278
|3278
|eShop gift cards cannot be used on the 3DS eShop. Add funds through the website or Nintendo Switch.
|eShop gift cards cannot be used on the 3DS eShop. Add funds through the website or Nintendo Switch.
|
|
|-
! colspan="3" |<span id="032"><h3>032 - New 3DS Browser Errors </h3></span>
|-
|-
! colspan="3" |<span id="032"><h3>032 - More Browser Errors</h3></span>
|1006,
|-
1035
|1035
|Unable to display the page.
|Unable to display page.
|
|
|-
|-
|1208
|1208
|Adress not supported.
|Address not supported.
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/43018/~/error-code%3A-032-1208 Nintendo Support Page]
|[https://en-americas-support.nintendo.com/app/answers/detail/a_id/43018/~/error-code%3A-032-1208 Nintendo Support Page]
|-
|-
Line 455: Line 1,145:
|
|
|-
|-
! colspan="3" |<span id="090"><h3>090 - In-Game Specific Errors</h3></span>
! colspan="3" |<span id="090"><h3>090 - In-Game Specific Errors </h3></span>
|-
|-
|0212
|0212
Line 463: Line 1,153:


[[Category:Nintendo 3DS information]]
[[Category:Nintendo 3DS information]]
[[Category:Nintendo 3DS troubleshooting]]

Latest revision as of 04:10, 13 December 2024

Info icon Not all 3DS error codes are known or understood, and it is unlikely all codes will ever be documented in full due to Nintendo failing to document many of them. As such, this page can be considered a living document - any information written here will likely be subject to frequent changes.

On both stock and custom firmware, apps can cause errors if they run into a non-fatal issue.

This page lists various causes of stock error codes.

Reading an error code

An error code has two parts - the code itself, and its official description.

3DS error code.jpg

For this page, only the code matters.

Known errors

In the below tables, error codes are separated into sets by their section (e.g. 007-XXXX) and then sorted within their sets in ascending order by their result code (e.g. XXX-2001).

001 - Online Services

0102 Unexpected disconnection from network services. Nintendo Support Page
0112 Friends server connection timed out. Nintendo Support Page
0302 Unable to connect to the server.
0502 Cannot connect to online services, or unexpectedly disconnected from them.
0718 The Friends List is already full.
0720 Generic error code.
0721 Online access is restricted by Parental Controls.
0724 Your Personal Mii is missing.
0725 Your ability to register friends is restricted by Parental Controls.
0726 Your notification settings for the Friends List are not yet configured.
0803 Cannot connect to authentication servers. Server Status and Maintenance
0811 Online play servers under maintenance. Server Status and Maintenance

002 - Account Related Errors

0100 The online service is unavailable.
0101 Network has high traffic or is down.
0102 Account permanently banned.
0107 Account temporarily banned.
0109 Possible corrupted data.
0110 The online service is no longer available.
0111 The online service is unavailable.
0119 Friend module outdated, system update required.
0120 This game/title is outdated, and must be updated before use.
0121 Invalid LocalFriendCodeSeed SEED signature - the file is possibly modified.
0123 This specific game cartridge is banned from online play.
3503 Service under maintenance.
34xx Server returned a 4xx HTTP error. Server Status and Maintenance
35xx Server returned a 5xx HTTP error. Server Status and Maintenance

003 - Network Connection Errors

0200 Wireless connections are disabled.
0299 Wireless connections are disabled.
0300 The EULA for your region has not been accepted.
0399 The accepted EULA version is too low.
0400 Your ability to do this is restricted by Parental Controls.
1000 No Access Point found.
1004 No Access Point found with USB Connector.
1099 Could not find an Access Point with the entered SSID. Nintendo Support Page
1100 The encryption key is incorrect.
1101 Access Point password incorrect or it has a incompatible configuration.
1102 Unable to connect to Access Point due to incorrect Security Setting.
1104 Unable to connect to Access Point with USB Connector.
1200 Connection refused, as it would give this device the same IP address as another device in the network.
1300 Incorrect Access Point configuration.
1400 Incorrect security key.
1402 Unable to connect to the internet with this Access Point.
2000 Incorrect security key or DNS.
2001 DNS resolution error. If you are using a custom DNS server, recheck its settings.
2100 Network may be busy or have other connection problems.
2200 Unable to connect to the Proxy Server.
3000 There was an issue with authentication.
3305 This service is not available in your location.
3405 Generic communication error.
4000 Generic communication error.
4100 Generic communication error.

005 - Network Installation Management

2008 eShop download failed or the title's ticket is invalid. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge. Nintendo Support Page
2037 The server is undergoing maintenance.
2038 A system update is required to use this service.
2043 A system update is required to use this service.
2056 Not enough space on the SD Card.
2061 Unable to access the SD Card.
2062 Not enough space in the System Memory.
2068 The server is undergoing maintenance.
2069 The software is corrupted.
4017 This activation code is not recognized.
4040 eShop connection timeout. Nintendo Support Page
4069 eShop is unavailable. If the issue persists, the SD might need to be replaced. Nintendo Support Page
4240 Cannot connect to eShop servers. Nintendo Support Page
4305 Generic connection timeout error, could also mean that you are unable to download software from the eShop. Nintendo Support Page
4320 Generic error, only displays when formatting the console or performing a system transfer. Nintendo Support Page
5403 Transfers are currently prohibited.
5404 The transfer limit has been reached.
5542 Maximum Funds reached.
5546 Unable to purchase more items.
5568 This activation code cannot be used with your account.
5593 Unable to transfer specific software.
5602 eShop title(s) from another region are linked to this console. This is caused by a region change.
5644 Unable to use this credit card with this specific system.
5670 You are unable to view your account's activity at this time.
5687 Generic eShop connection issue error. Nintendo Support Page
5704 Generic eShop connection issue error. Nintendo Support Page
5804 This number has expired.
5811 This activation code has expired.
5815 This activation code has already been used.
5941 The entered login details are incorrect.
5942 Name was not registered due to a connection error.
5948 Your eShop funds are already over the maximum value.
5958 Unknown eShop error, usually seen on region-changed consoles.
5964 Your NNID is banned from accessing the eShop. Contact Nintendo Support if this is a mistake.
5989 You cannot link your Club Nintendo account to more than eight Nintendo 3DS systems.
6402 The entered login details are incorrect.
6403 Unable to register the entered username.
6499 The Club Nintendo servers are undergoing maintenance, so your name couldn't be registered.
6501 This credit card cannot be used.
6503 The entered credit card number is incorrect.
6504 You must enter the three-digit security code.
6507 The entered credit card details are incorrect.
6511 This credit card cannot be used.
6514 The entered expiry date for this credit card is incorrect.
6519 The entered address does not match the credit card's billing address.
7545 eShop is unavailable. If the issue persists, the SD might need to be replaced. Nintendo Support Page
7550 eShop is unavailable. If the issue persists, the SD might need to be replaced. Nintendo Support Page
8025 eShop is unavailable. If the issue persists, the SD might need to be replaced. Nintendo Support Page
8026 eShop is unavailable. If the issue persists, the SD might need to be replaced. Nintendo Support Page
8029 eShop is unavailable. If the issue persists, the SD might need to be replaced. Nintendo Support Page

006 - Matchmaking Errors

0102

- 0111

Application errors. Pretendo Documentation
0112 Connection timed out. Pretendo Documentation
0113

- 0116

Application errors. Pretendo Documentation
0301 Connection could not be established. Pretendo Documentation
0302 Authentication failed. Pretendo Documentation
0303

- 0311

Application/Server Communication Errors. Pretendo Documentation
0329 The server is undergoing maintenance.
0332 Closed ports while attempting matchmaking.
0347 This online service is discontinued.
0501 May indicate that the network is blocking traffic necessary for Online Play. Nintendo Support Page
0502 May indicate that the network is blocking traffic necessary for Online Play. Nintendo Support Page
0503

- 0511

Communication Errors. Pretendo Documentation
0520 Unable to connect to the Internet.
0612 Network is not optimal for peer-to-peer connections, possibly due to your network's NAT type. Nintendo Support Page
0617 Generic error message.
0620 Generic communication error.
0623 Unable to connect due to outdated software.
0721 Your ability to do online interactions is restricted by Parental Controls.
0800 Unable to connect to authentication servers during the matchmaking process. Nintendo Support Page
0811 Service unavailable due to maintenance. Nintendo Support Page
0817 This online service is discontinued.
0899 Unable to connect to authentication servers during the matchmaking process. Nintendo Support Page

007 - eShop API Errors

0200 Could not access the SD Card. Nintendo Support Page
1221 The used download code is only redeemable in its relevant software, not in the eShop. Nintendo Support Page
2001 Error when attempting to access the eShop with a region-changed console. Change back to the original region or restore a NAND backup made before the change to fix.
2100 Connection to eShop timed out, often caused by slow download times. Nintendo Support Pageor Server Status and Maintenance
2640 Cannot connect to eShop/CDN servers. Server Status and Maintenance
2670 Error while attempting to connect. Nintendo Support Page
2705 Cannot connect to Nintendo servers. Server Status and Maintenance
2720 eShop SSL error.
2913 The server is probably down. Try again later. Nintendo Support Page
2916 Unknown cause, typically displayed when attempting to download a title from the eShop. Nintendo Support Page
2920 eShop download failed or invalid title ticket. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge. Nintendo Support Page
2924 The language or region setting in your profile (not the same as the console's region) is not supported by the eShop.
3049 The eShop is currently under maintenance. Server Status and Maintenance
6106 Occurs when attempting to re-download software from the eShop with an invalid or fake ticket active.

009 - eShop Application

1000 A system update required. Check 3DS:Is it safe to update?
1001 The eShop is currently under maintenance. Server Status and Maintenance
1002 This service cannot be used in your region.
1003 The system's country setting and the eShop's country setting do not match.
1004 The content of this code has already been acquired.
1006 The selected downloadable items cannot be purchased together.
1100 The Add Funds function is not available in your selected region.
1200 This Activation Code has already been used.
1201 The entered code is not recognized.
1202 The entered activation code is not recognized.
1203 This card is not valid on 3DS Systems.
1205 This activation code is not valid in your region.
1206 This code cannot be used here.
1299 The entered number is invalid.
1302 Failed to enter the correct PIN.
1303 Failed to authenticate the stored credit card's information. The information has been deleted.
1304 The entered credit card cannot be used.
1305 Credit card payments cannot be accepted at this time.
1313 The entered address is incorrect.
1350 The entered value exceeds your balance limit.
1351 The balance limit has been reached.
2001 Error when attempting to access the eShop with a region-changed console. Change back to the original region or restore a NAND backup made before the change to fix.
2410 This service has been discontinued.
2705 Often caused by network timing out or losing connection with the eShop. Nintendo Support Page
2913 eShop or in-game DLC failed to download (or the server is down). Nintendo Support Page
2916 Unknown cause, typically displayed when attempting to download a title from the eShop. Nintendo Support Page
2920 eShop download failed or invalid title ticket. Delete the ticket in FBI and install it from a legitimate source like the eShop or (if it's a cart dump) from the game's cartridge. Nintendo Support Page
2923 Unable to use a function that requires Internet Services. Nintendo Support Site
2924 Your language or region setting (not console region) is not supported by the eShop.
2995 The used download code is incorrect, not yet activated, expired, entered in the wrong place, or only usable in a different region. Nintendo Support Site
2996 The item from the entered code is not currently being distributed.
4100 The SD Card's data limit has been reached.
4072 The SD Card may not be inserted.
4074 Could not access the SD Card.
4075 The SD Card's software management data is corrupted.
4077 Download refused due to insufficient space on the SD Card.
4079 Unable to access the SD Card.
4998 The local version of this content is newer than the version you are trying to download. Unknown what causes this.
6106 An AM error occurred in NIM. Likely a bad ticket.
8001 Authentication failed.
8002 The service has expired.
8101 The save data is unusable, as DLC required for it is missing.
8102 Not enough free space to complete this process.
8111 The DLC is corrupted.
8201 Your access to the eShop is restricted by Parental Controls.
8301 The 3DS User Agreement has to be accepted.
8401 Corrupted update data. Delete it and reinstall.
9001 The download was stopped due to low battery.
9002 The entered number is invalid.
9003 The entered Password is invalid.

011 - eShop Site

24xx Server returned a 4xx HTTP error. Server Status and Maintenance
25xx Server returned a 5xx HTTP error. Server Status and Maintenance
3010 The server timed out due to inactivity.
3021 eShop title not found (wrong region or non-existent).
3136 eShop currently unavailable. Try again later.
5998 eShop is currently under maintenance. Nintendo Support Page
6901 Console permanently banned (this is always displayed in Japanese).

012 - Old 3DS Browser Errors

1004 The SSL connection failed.
1032 The file cannot be loaded.
1506,

1509 - 1511

Certificate Errors. Pretendo Documentation

014 - Data Transfer Errors

0013 The System Transfer failed due to an invalid language setting.
0016 The consoles have the same movable.sed. Format the target console and try again.
0062 An error occurred during the System Transfer. Move closer to the router and try again. Nintendo Support Page

022 - More Account Errors

1001 Unable to find the specified user.
1021 There is no NNID linked to this system.
1022 The entered NNID is already linked to the system.
2452 Tried to access the eShop with UNITINFO patch enabled. Turn this off in Luma's configuration file, sd:/luma/config.ini.
2458 The HTTP client was not authorized to make the request.
2482 The game server requested could not be found.
2484 The game server ID and title ID were not linked, or the request did not send a game server ID.
2501 The entered NNID is already linked to another system. Could be caused by a System Transfer (which transfers all associated NNID's, whether linked or not), restoring the Source System's NAND, and then attempting to use applications that require an NNID.
2502 The NNID can't be used because it does not match the region setting of the system.
2503 The network Service Agreement is not yet accepted.
2511 A System Update is required (displayed by Miiverse).
2512 A software update is required to use this title's online services.
2571 This NNID is already in use.
2572 NNID contains text that can't be used.
2573 The entered password can't be used.
2574 The entered nickname can't be used.
2575 The entered email address is incorrect.
2576 The entered NNID can't be used.
2577 Your password cannot be identical to your NNID.
2578 The entry contains characters that can't be used.
2579 You can't use more than one punctuation character in your NNID.
2580 You can't use punctuation as the first or last character of your NNID.
2581 You can't use more than six numbers in your NNID.
2582 Your entry contains characters that cannot be used.
2583 Your password must contain characters from at least two of the following categories: letters, numbers and punctuation.
2584 You can't use the same character three or more times in a row.
2585 The email address you entered can't be used.
2586 The domain name of the e-mail address you entered may be incorrect.
2587 The NNID you entered already exists.
2591 NNID is already linked to another system. Could be caused by a System Transfer (which transfers all associated NNID's, whether linked or not), restoring the Source System's NAND, and then attempting to use applications that require an NNID.
2592 The limit for linking this NNID has been reached.
2593 The entered NNID cannot be used because it has not yet been confirmed by a parent/guardian.
2594 Parental Controls restrictions must be set up first.
2595 You have not registered a Mii.
2611 The entered password is incorrect.
2612 The entered email address is incorrect.
2613 The entered information is incorrect.
2613 Incorrect email or password when attempting to link an existing NNID. Can also happen if the NNID is already linked to a system, or when attempting to download a title from the eShop without having a linked NNID on the console.
2631 The NNID you are trying to use has been deleted or can't be used for a system transfer. A transferable NNID will only work on the target system. Nintendo Support Page
2632 The NNID has been changed.
2633 This NNID has been temporarily locked due to too many password attempts. Try again later.
2634 The NNID is not correctly linked to the system. To fix this, follow these steps, reboot the console, and try to sign into the NNID again. Said Steps
2643 The session has expired.
2662 You can't perform this operation several times in a row.
2672 Use of credit card has been stopped.
2673 The entered credit card cannot be used.
2674 Check the credit card's number and enter it again.
2675 Check the credit card's expiration date and enter it again.
2676 Check the credit card's PIN and enter it again.
2677 The entered information is not correct.
2679 The entered credit card is expired.
2801 Online Services cannot be used.
2802 The entered NNID cannot be used.
2803 Online Services cannot be used.
2812 Console has been permanently banned by Nintendo for playing Pokémon Sun & Moon online before the release date.
2815 Console has been permanently banned from accessing Miiverse by Nintendo.
2881 The server is undergoing maintenance.
2882 This online service has been discontinued.
2884 This online service is not available in your country of residence.
2911 Your ability to do online interactions has been restricted by Parental Controls.
5363 The NNID settings failed to load due to an invalid language setting.
5515 The network timed out.
5531 Cannot connect to account servers. Server Status and Maintenance

026 - Account/eShop?

24xx Server returned a 4xx HTTP error. Server Status and Maintenance
25xx Server returned a 5xx HTTP error. Server Status and Maintenance
3221 Failed to unlink the NNID during formatting. Try again.
3278 eShop gift cards cannot be used on the 3DS eShop. Add funds through the website or Nintendo Switch.

032 - New 3DS Browser Errors

1006,

1035

Unable to display the page.
1208 Address not supported. Nintendo Support Page
1820 The Internet Browser cannot confirm the security of the website. Note that the 3DS Internet Browser is fairly old and does not contain certificates for certain issuers, namely Let's Encrypt, so it may show this issue for some websites that work fine on a modern device.

090 - In-Game Specific Errors

0212 The game is permanently banned from Pokémon Global Link for using altered or illegal save data.