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==Common issues== | |||
===Pretendo Network in an incorrect state=== | ===Pretendo Network in an incorrect state=== | ||
Sometimes when switching to Pretendo, it doesn't fully switch your account to the Pretendo Network leaving you in an incorrect state between networks. Another way to cause this is to load the HOME menu without '''loading external FIRMs and modules''' enabled, which may happen accidently if Luma is updated and its config resets without you turning it back on. Even after turning '''loading external FIRMs and modules''' back on your console will continue to be in an incorrect state. Being in this state will cause different errors than usual. | Sometimes when switching to Pretendo, it doesn't fully switch your account to the Pretendo Network leaving you in an incorrect state between networks. Another way to cause this is to load the HOME menu without '''loading external FIRMs and modules''' enabled, which may happen accidently if Luma is updated and its config resets without you turning it back on. Even after turning '''loading external FIRMs and modules''' back on your console will continue to be in an incorrect state until fixed. Being in this state will cause different errors than usual, and wont let you access any online features. | ||
One way to tell if you are in this state is to look at NNID settings in System Settings, if it gives you the error '''022-5432''' and then displays your NNID profile rather than your PNID/initial account setup then it hasn't correctly switched. Another way to tell is to look at your badges on the HOME menu. Normally when you switch to Pretendo Network your badges will disappear; if your badges don't disappear then you haven't correctly switched. | |||
To fix being in this state, open Nimbus and select Nintendo. Reboot your console then open Nimbus again and select Pretendo. This may take a few tries. | To fix being in this state, open Nimbus and select Nintendo. Reboot your console then open Nimbus again and select Pretendo. This may take a few tries. | ||
{{warning|text=Removing Pretendo's syspatches will not fix you being in an incorrect state, and will prevent Nimbus from switching networks. Make sure you are on Nintendo Network | {{warning|text=Removing Pretendo's syspatches will not fix you being in an incorrect state, and will prevent Nimbus from switching networks. Make sure you are on Nintendo Network if you intend to uninstall Pretendo.}} | ||
=== | ===Using official Nintendo services=== | ||
If attempting to update the system while on Pretendo Network, the update will fail with "Unable to update". | If you want to use official Nintendo services such as System Updates, System Transfers, using the eShop, or updating games, you need to be on the Nintendo Network. Switch to the Nintendo Network using Nimbus to use these features. If attempting to update the system while on Pretendo Network, the update will fail with "Unable to update". Other services may give error codes, you can check below to see if they have been documented. | ||
==Error codes== | |||
===002-0121=== | ===002-0121=== | ||
* Invalid LocalFriendCodeSeed SEED signature - the file is possibly modified | * Invalid LocalFriendCodeSeed SEED signature - the file is possibly modified | ||
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===003-2101=== | ===003-2101=== | ||
* Generic Pretendo connection error | * Generic Pretendo connection error | ||
** Network may be busy or have other connection problems. [https://stats.uptimerobot.com/R7E4wiGjJq/ | ** Network may be busy or have other connection problems. Check to see if Pretendo is having [https://stats.uptimerobot.com/R7E4wiGjJq/ network issues] | ||
===005-4270=== | ===005-4270=== | ||
* Error when attempting to update a game or perform a system transfer while on the Pretendo Network | * Error when attempting to update a game or perform a system transfer while on the Pretendo Network | ||
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===015-5015=== | ===015-5015=== | ||
* Error connecting to juxtaposition(no linked PNID?) | * Error connecting to juxtaposition(no linked PNID?) | ||
** Make sure you have a PNID linked to the console. [https://stats.uptimerobot.com/R7E4wiGjJq/ | ** Make sure you have a PNID linked to the console. Check to see if Pretendo is having [https://stats.uptimerobot.com/R7E4wiGjJq/ network issues] | ||
===022-1021=== | ===022-1021=== | ||
* There is no NNID/PNID linked to the system | * There is no NNID/PNID linked to the system | ||
===022-2452=== | ===022-2452=== | ||
* Tried to reset your NNID password while Pretendo is in an incorrect state | * Tried to reset your NNID password while Pretendo is in an incorrect state | ||
** Switch to the Nintendo Network then back to Pretendo using Nimbus | ** Switch to the Nintendo Network then back to Pretendo using Nimbus | ||
* Tried to access the eShop with UNITINFO patch enabled | |||
** Turn this off in Luma's configuration file, <code>sd:/luma/config.ini</code> | |||
===022-2482=== | ===022-2482=== | ||
* PNID sign in error | * PNID sign in error | ||
** Check to see if the title you are trying to use is [https://pretendo.network/progress supported by Pretendo] | ** Check to see if the title you are trying to use is [https://pretendo.network/progress supported by Pretendo] | ||
*** If you are not trying to use a Pretendo service then switch back to the Nintendo Network using Nimbus | *** If you are not trying to use a Pretendo service then switch back to the Nintendo Network using Nimbus | ||
===022-5432=== | ===022-5432=== | ||
* NNID sign in error while Pretendo is in an incorrect state | * NNID sign in error while Pretendo is in an incorrect state | ||
** Switch to the Nintendo Network then back to Pretendo using Nimbus | ** Switch to the Nintendo Network then back to Pretendo using Nimbus |