3DS:Error screens/Luma3DS exception screen

This page lists possible causes and fixes of Luma3DS exception screens. They are not applicable to every situation, but cover most common known issues.

Reading a Luma3DS exception screen

A Luma3DS exception has at least four different parts to it that must be interpreted to find the cause of an error, as follows:

• Processor: What part of the system is causing the exception. The two processors are:
  • Arm9: The 'security processor' of the system. These exceptions usually result from errors in NAND data or hardware faults in either the 3DS or its SD.
  • Arm11: The 'userland' of the system. These exceptions have numerous causes but are often related to broken software or user data.
• Exception type: How the system is causing the exception. These are often too broad of categories to be helpful, but three types are more precise:
  • data abort: Oftentimes related to a broken mod or broken HOME Menu data. Occasionally related to custom firmware data being broken.
  • prefetch abort (svcBreak): Oftentimes an issue with data on the NAND, even when Arm11. Can also happen when launching an out-of-region game.
  • undefined instruction: Usually either a broken piece of software (if not on boot) or outdated boot.firm (if on boot).
• Fault status: Why the system is causing the exception. Normally not helpful for end-users.
• Current process: Where the error is coming from in the system. Often the most helpful part of the exception. Common or unique processes are as follows:
  • hid: Potential hardware problems.
  • menu: Some of the data/extdata that's either associated with the HOME Menu or loaded at the same time is broken.
  • pm: Almost always, boot.firm is too outdated to work.
  • loader: The app you last tried to run has an error.
  • qtm: Your camera has a hardware issue.
• R0: Usually just internal data that's not worth reading. There are two notable exceptions, however:
  • Arm11 loader exception: If R0's contents start with a C or D, R0 is an error code. This code usually gives the exact cause of the issue.
  • Arm11 pm exception: If R0's contents are E0E01BF5, boot.firm is too outdated to work.

Known Errors

Note that the prefixes on file paths refer to the starting location. sdmc:/ refers to the SD card, and numbers in the format of [X:] refer to GodMode9's drive numbers.

If the below fixes do not solve your issue or you are unsure of what to do, join the [Nintendo Homebrew Discord] for further assistance.

Arm9

On boot

• Files on the SD are corrupted.
  • To fix, verify that your card is not faulty. If it is verified working, make a backup of all intact files, format the SD card, and try booting again.
• A system save located on the NAND in [1:]/data has a problem.
• System-unique files are missing from the NAND in [1:]/rw/sys.

Prefetch abort (svcBreak)

• The system's movable, [1:]/private/movable.sed, is 288 bytes but its flag indicates otherwise.
• SYSNAND CTRNAND has bad CMACs.
  • To fix, press R+A on the SYSNAND CTRNAND drive and Fix CMACs for drive. Your system will act like it has been formatted after this, and this is intended.

Data abort

• SYSNAND TWLN's [2:]/shared2 folder is missing.
  • To fix, create this folder.
• System titles have been deleted.
  • To fix, perform a Safe Mode update.

During use

• Files on the SD are corrupted.
  • To fix, verify that your card is not faulty. If it is verified working, make a backup of all intact files, format the SD card, and try again.

Arm11

On boot

boss (0004013000003402), data abort

• The current firmware version is too old for SpotPass to work.
  • To fix, perform a Safe Mode update. If this does not work, you may require a CTRTransfer.

fs (0000000000000000)

• Can be anything from SD card problems to hardware issues.

hid (0004013000001D02)

• Potential hardware problems.

menu (000400300000__02), data abort

• Broken HOME Menu theme.
  • To fix, go into the folder sdmc:/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/ and delete the folder matching your region, one of the following:
    • USA: 000002cd
    • EUR: 000002ce
    • JPN: 000002cc
• Broken HOME Menu extra data.
  • To fix, go into the folder sdmc:/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/ and delete the folder matching your region, one of the following:
    • USA: 0000008f
    • EUR: 00000098
    • JPN: 00000082
    • KOR: 000000A9
• Broken HOME Menu application.
  • To fix, perform a Safe Mode update.
  • If this does not fix it, attempt to enter System Settings before the crash occurs and find the broken application in Data Management, if possible.
  • If this does not fix it, you may try to enter GodMode9 and use its title list to find the broken application - this is risky, however, and should not be attempted without guidance unless you know exactly what you are doing. For guidance, join the [Nintendo Homebrew Discord].

menu (000400300000__02), prefetch abort

• An installation of menuhax is conflicting with your custom firmware.
  • To fix, place the menuhax67_installer.3dsx file from [this download] into sdmc:/3ds, run it through Homebrew Launcher, and choose REMOVE.

menu (000400300000__02), prefetch abort (svcBreak)

• The f000000b folder in SYSNAND CTRNAND is broken, its exact location being at [1:]/data/<ID0>/extdata/00048000/f000000b.
  • To fix, backup that folder by pressing R+A while highlighting it, then select Copy to 0:/gm9/out. Once backed up, delete the folder. If this does not fix the issue, copy the folder back where it was.

pm (0000000000000000), undefined instruction

• The installed version of Luma3DS does not support the current firmware version.
  • To fix, update CFW.

During use

loader (0000000000000000)

If the hexadecimal number next to R0 starts with 'C' or 'D', search for it as an error code or in 3DS:Error_screens/Luma3DS_ErrDisp.
These errors are usually due to corruption, such as a faulty SD card, dying game cartridge, or dirty cartridge reader.