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m (doesnt have to be backlit) |
(switch New 3DS camera brick and CTRTransfer around, the first one is an easier and faster check (anchors are used to preserve old links)) |
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{{shortcut|3DS:BSU}} | |||
When a 3DS boots to a black screen instead of the HOME Menu, it is usually a bad sign. This page lists common troubleshooting steps to fix this issue. | When a 3DS boots to a black screen instead of the HOME Menu, it is usually a bad sign. This page lists common troubleshooting steps to fix this issue. | ||
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#** If your console turns off right away, you have CFW and can continue to the CFW troubleshooting section below | #** If your console turns off right away, you have CFW and can continue to the CFW troubleshooting section below | ||
#** If your console doesn't boot to the Luma3DS configuration menu but black-screens, your console is likely bricked without CFW, and you should continue to the stock troubleshooting section at the bottom of this page | #** If your console doesn't boot to the Luma3DS configuration menu but black-screens, your console is likely bricked without CFW, and you should continue to the stock troubleshooting section at the bottom of this page | ||
#*** To make sure of this, hold {{Key press|SELECT|START|X|POWER}} for seven seconds while the console is powered off - if the notification LED [[3DS:boot9strap#LED_Status_Codes| | #*** To make sure of this, hold {{Key press|SELECT|START|X|POWER}} for seven seconds while the console is powered off, then power off again, hold {{B|HOME}}, and then press {{B|POWER}} - if the notification LED [[3DS:boot9strap#LED_Status_Codes|lit up a color]] or the [[3DS:fastboot3DS|fastboot3DS]] menu appears, then you have working CFW but something is interfering with Luma. Join the Nintendo Homebrew Discord for more advanced help | ||
== CFW troubleshooting == | == CFW troubleshooting == | ||
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# Continue to the next section | # Continue to the next section | ||
=== Section II - | === Section II - RTCBug === | ||
# Power on your console | # Power on your console | ||
# Wait ten seconds, then press {{Key press|L|Down|SELECT}} at the same time | # Wait ten seconds, then press {{Key press|L|Down|SELECT}} at the same time | ||
#* If the [[3DS:Luma3DS/Rosalina|Rosalina menu]] opens, you're likely experiencing [[3DS:Lumabug| | #* If the [[3DS:Luma3DS/Rosalina|Rosalina menu]] opens, you're likely experiencing [[3DS:Lumabug|RTCBug]] - return by pressing B, wait 15 minutes, and the HOME Menu should load on its own. If this doesn't work, continue to the next section | ||
#* If Rosalina doesn't open, continue to the next section | #* If Rosalina doesn't open, continue to the next section | ||
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=== Section VI - ctrcheck === | === Section VI - ctrcheck === | ||
# | # Follow the instructions on [[3DS:Ctrcheck|the ctrcheck page]] | ||
# If the console doesn't boot to the HOME Menu after all applicable fixes have been tried, continue to the next section | # If the console doesn't boot to the HOME Menu after all applicable fixes have been tried, continue to the next section | ||
=== Section VII - | === Section VII - New 3DS camera brick{{anchor|Section VIII - New 3DS camera brick}} === | ||
{{info|If you are currently troubleshooting an old model console, | {{info|If you are currently troubleshooting an old model console, ignore this and skip to the next section. | ||
<br>If you are unsure whether your console is new or old, look at its shoulder buttons. A new model has four ({{Key press|ZL|L|R|ZR}}), and an old model has two ({{Key press|L|R}}).}} | <br>If you are unsure whether your console is new or old, look at its shoulder buttons. A new model has four ({{Key press|ZL|L|R|ZR}}), and an old model has two ({{Key press|L|R}}).}} | ||
# Insert your SD card into your computer | # Insert your SD card into your computer | ||
# Navigate to the <code>/luma/</code> folder | # Navigate to the <code>/luma/</code> folder | ||
# Look for <code>errdisp.txt</code> | # Look for <code>errdisp.txt</code> | ||
## If | ## If this file already exists, rename it to <code>_errdisp.txt</code> | ||
## If | ## If this file doesn't exist, skip to the next section | ||
# | # Reinsert your SD card into the console | ||
# Power on | # Power on the console | ||
# Wait | # Wait 30 seconds without pressing any buttons | ||
# Power off | # Power off the console | ||
# Navigate to the <code>/luma/</code> folder | # Navigate to the <code>/luma/</code> folder | ||
# Look for <code>errdisp.txt</code> | # Look for <code>errdisp.txt</code> | ||
#* If | #* If this file exists, open it in a text editor, and check if the process name is <code>qtm</code> | ||
#* If | #** If the process name is <code>qtm</code>, you need to disconnect your inner camera or replace it | ||
#** If the process name is something else, your console has a very unusual issue and you should ask in the Nintendo Homebrew Discord for more advanced help | |||
#* If this file doesn't exist, continue to the next section | |||
=== Section VIII - CTRTransfer{{anchor|Section VII - CTRTransfer}} === | |||
# Follow the [[3dsguide:ctrtransfer.html|CTRTransfer guide on 3DS Hacks Guide]] | |||
#* If the console doesn't boot to the HOME Menu at the end of Section II, continue to the next section of this guide | |||
=== Section IX - 3ds_hw_test === | === Section IX - 3ds_hw_test === | ||
# | # Follow the instructions on [[3DS:Hardware test|the hardware test page]] | ||
#* If the number of errors from this is zero, continue to the next section | |||
# | |||
=== Section X - Manual CTRTransfer === | |||
===Section X - Manual CTRTransfer=== | |||
#Follow [[3DS:CTRTransfer/Manual]] | #Follow [[3DS:CTRTransfer/Manual]] | ||
---- | |||
By this point, you have exhausted all conventional fixes. If your console has not booted to the HOME Menu by now, go to the Nintendo Homebrew Discord and mention that you've tried this page already. | |||
== Stock troubleshooting == | ==Stock troubleshooting== | ||
=== Section I - Safe Mode === | ===Section I - Safe Mode === | ||
# Power on your console while holding {{Key press|L|R|Up|A}} | # Power on your console while holding {{Key press|L|R|Up|A}} | ||
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#* If it doesn't boot to Safe Mode, or doesn't boot to the HOME Menu after a Safe Mode update, continue to the next section | #* If it doesn't boot to Safe Mode, or doesn't boot to the HOME Menu after a Safe Mode update, continue to the next section | ||
=== Section II - Shutdown menu === | ===Section II - Shutdown menu === | ||
# Power on the console | |||
# Wait 30 seconds without touching any buttons | |||
# Press the POWER button | |||
#* If the shutdown menu opens (a grey screen with text), you're experiencing <code>f000000b</code> corruption and must install boot9strap with [[3DS:ntrboot|ntrboot]] in order to fix the issue | |||
#* If the screen stays black and the console only powers off if you hold the button for 15 seconds, this may be potentially fixable with ntrboot if it is not a hardware issue | |||
[[Category:Unbricking]] | [[Category:Unbricking]] | ||
[[Category:Nintendo 3DS guides]] | [[Category:Nintendo 3DS guides]] |