User:ItsCrocoSwine/common Pretendo errors: Difference between revisions

Latest revision as of 10:13, 9 May 2024

Common issues

Pretendo Network in an incorrect state

Sometimes when switching to Pretendo, it doesn't fully switch your account to the Pretendo Network leaving you in an incorrect state between networks. Another way to cause this is to load the HOME menu without loading external FIRMs and modules enabled, which may happen accidently if Luma is updated and its config resets without you turning it back on. Even after turning loading external FIRMs and modules back on your console will continue to be in an incorrect state until fixed. Being in this state will cause different errors than usual, and wont let you access any online features.

One way to tell if you are in this state is to look at NNID settings in System Settings, if it gives you the error 022-5432 and then displays your NNID profile rather than your PNID/initial account setup then it hasn't correctly switched. Another way to tell is to look at your badges on the HOME menu. Normally when you switch to Pretendo Network your badges will disappear; if your badges don't disappear then you haven't correctly switched.

To fix being in this state, open Nimbus and select Nintendo. Reboot your console then open Nimbus again and select Pretendo. This may take a few tries.

Removing Pretendo's syspatches will not fix you being in an incorrect state, and will prevent Nimbus from switching networks. Make sure you are on Nintendo Network if you intend to uninstall Pretendo.

Using official Nintendo services

If you want to use official Nintendo services such as System Updates, System Transfers, using the eShop, or updating games, you need to be on the Nintendo Network. Switch to the Nintendo Network using Nimbus to use these features. If attempting to update the system while on Pretendo Network, the update will fail with "Unable to update". Other services may give error codes, you can check below to see if they have been documented.

Error codes

000-0000

Certificate conflict between rev.pem (rverse) and juxt-prod.pem (juxtaposition)^[1]
- Delete sd:/3ds/rev.pem

002-0121

Invalid LocalFriendCodeSeed SEED signature - the file is possibly modified
- If using Pretendo, ensure that Enable loading external FIRMs and modules and Enable game patching are enabled and that Luma3DS is updated to version 13 or above.

003-2101

Generic Pretendo connection error
- Network may be busy or have other connection problems. Check to see if Pretendo is having network issues

005-4270

Error when attempting to update a game or perform a system transfer while on the Pretendo Network
- Switch to Nintendo Network using Nimbus

007-2670

Error while attempting to connect
- If using Pretendo, switch to Nintendo Network using Nimbus

012-1511

Certificate conflict between rev.pem (rverse) and juxt-prod.pem (juxtaposition)^[1]
- Delete sd:/3ds/rev.pem

015-5015

Error connecting to juxtaposition(no linked PNID?)
- Make sure you have a PNID linked to the console. Check to see if Pretendo is having network issues

022-1021

There is no NNID/PNID linked to the system

022-2452

Tried to reset your NNID password while Pretendo is in an incorrect state
- Switch to the Nintendo Network then back to Pretendo using Nimbus
Tried to access the eShop with UNITINFO patch enabled
- Turn this off in Luma's configuration file, sd:/luma/config.ini

022-2482

PNID sign in error
- Check to see if the title you are trying to use is supported by Pretendo
  - If you are not trying to use a Pretendo service then switch back to the Nintendo Network using Nimbus

022-5432

NNID sign in error while Pretendo is in an incorrect state
- Switch to the Nintendo Network then back to Pretendo using Nimbus

References

↑ ^1.0 ^1.1 https://github.com/PretendoNetwork/error-codes/issues/1

[cert-1] 1.0 ^1.1 https://github.com/PretendoNetwork/error-codes/issues/1

[1]

@@ Line 1: / Line 1: @@
+==Common issues==
 ===Pretendo Network in an incorrect state===
-Sometimes when switching to Pretendo, it doesn't fully switch your account to the Pretendo Network leaving you in an incorrect state between networks. Another way to cause this is to load the HOME menu without '''loading external FIRMs and modules''' enabled, which may happen accidently if Luma is updated and its config resets without you turning it back on. Even after turning '''loading external FIRMs and modules''' back on your console will continue to be in an incorrect state. Being in this state will cause different errors than usual.
+Sometimes when switching to Pretendo, it doesn't fully switch your account to the Pretendo Network leaving you in an incorrect state between networks. Another way to cause this is to load the HOME menu without '''loading external FIRMs and modules''' enabled, which may happen accidently if Luma is updated and its config resets without you turning it back on. Even after turning '''loading external FIRMs and modules''' back on your console will continue to be in an incorrect state until fixed. Being in this state will cause different errors than usual, and wont let you access any online features.
-The easiest way to tell if you are in an incorrect state is to look at your badges on the HOME menu. Normaly when you switch to Pretendo Network your badges will disappear; if your badges don't disappear then you haven't correctly switched. Another way to tell is to look at NNID settings in System Settings, if it gives you an error and then displays your NNID profile rather than your PNID/initial account setup then it hasn't correctly switched.
+One way to tell if you are in this state is to look at NNID settings in System Settings, if it gives you the error '''022-5432''' and then displays your NNID profile rather than your PNID/initial account setup then it hasn't correctly switched. Another way to tell is to look at your badges on the HOME menu. Normally when you switch to Pretendo Network your badges will disappear; if your badges don't disappear then you haven't correctly switched.
 To fix being in this state, open Nimbus and select Nintendo. Reboot your console then open Nimbus again and select Pretendo. This may take a few tries.
+{{warning|text=Removing Pretendo's syspatches will not fix you being in an incorrect state, and will prevent Nimbus from switching networks. Make sure you are on Nintendo Network if you intend to uninstall Pretendo.}}
-===System update===
+===Using official Nintendo services===
-If attempting to update the system while on Pretendo Network, the update will fail with "Unable to update".
+If you want to use official Nintendo services such as System Updates, System Transfers, using the eShop, or updating games, you need to be on the Nintendo Network. Switch to the Nintendo Network using Nimbus to use these features. If attempting to update the system while on Pretendo Network, the update will fail with "Unable to update". Other services may give error codes, you can check below to see if they have been documented.
+==Error codes==
+===000-0000===
+* Certificate conflict between <code>rev.pem</code> (rverse) and <code>juxt-prod.pem</code> (juxtaposition)<ref name=cert>https://github.com/PretendoNetwork/error-codes/issues/1</ref> <!-- reference because I couldn't replicate the issue -->
+** Delete <code>sd:/3ds/rev.pem</code> <!-- rverse and Juxtaposition can be used at the same time but I couldn't find a good link to the patch. Maybe linking it like this would be fine? https://discord.com/channels/408718485913468928/1200921132971339897/1201579283005571283 -->
 ===002-0121===
 *  Invalid LocalFriendCodeSeed SEED signature - the file is possibly modified
@@ Line 14: / Line 20: @@
 ===003-2101===
 * Generic Pretendo connection error
-** Network may be busy or have other connection problems. [https://stats.uptimerobot.com/R7E4wiGjJq/ Pretendo server status]
+** Network may be busy or have other connection problems. Check to see if Pretendo is having [https://stats.uptimerobot.com/R7E4wiGjJq/ network issues]
 ===005-4270===
 * Error when attempting to update a game or perform a system transfer while on the Pretendo Network
@@ Line 21: / Line 27: @@
 * Error while attempting to connect
 ** If using Pretendo, switch to Nintendo Network using Nimbus
+===012-1511===
+* Certificate conflict between <code>rev.pem</code> (rverse) and <code>juxt-prod.pem</code> (juxtaposition)<ref name="cert" />
+** Delete <code>sd:/3ds/rev.pem</code>
 ===015-5015===
 * Error connecting to juxtaposition(no linked PNID?)
-** Make sure you have a PNID linked to the console. [https://stats.uptimerobot.com/R7E4wiGjJq/ Pretendo server status]
+** Make sure you have a PNID linked to the console. Check to see if Pretendo is having [https://stats.uptimerobot.com/R7E4wiGjJq/ network issues]
 ===022-1021===
 * There is no NNID/PNID linked to the system
 ===022-2452===
-* Tried to access the eShop with UNITINFO patch enabled.
-** Turn this off in Luma's configuration file, <code>sd:/luma/config.ini</code>.
 * Tried to reset your NNID password while Pretendo is in an incorrect state
 ** Switch to the Nintendo Network then back to Pretendo using Nimbus
+* Tried to access the eShop with UNITINFO patch enabled
+** Turn this off in Luma's configuration file, <code>sd:/luma/config.ini</code>
 ===022-2482===
 * PNID sign in error
-** Check to see if the title you are trying to use is [https://pretendo.network/progress supported by Pretendo].
+** Check to see if the title you are trying to use is [https://pretendo.network/progress supported by Pretendo]
-*** If you are not trying to use a Pretendo service then switch back to the Nintendo Network using Nimbus.
+*** If you are not trying to use a Pretendo service then switch back to the Nintendo Network using Nimbus
 ===022-5432===
 * NNID sign in error while Pretendo is in an incorrect state
 ** Switch to the Nintendo Network then back to Pretendo using Nimbus
+==References==
+<references />