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| ==Common issues==
| | Sometimes when switching to pretendo, it doesn't fully switch your account to pretendo network leaving you in an incorrect state between networks. While in this state nimbus will display as you being in pretendo network, but if you you go to your NNID settings it will display your Nintendo Network account instead of your Pretendo account. |
| ===Pretendo Network in an incorrect state===
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| Sometimes when switching to Pretendo, it doesn't fully switch your account to the Pretendo Network leaving you in an incorrect state between networks. Another way to cause this is to load the HOME menu without '''loading external FIRMs and modules''' enabled, which may happen accidently if Luma is updated and its config resets without you turning it back on. Even after turning '''loading external FIRMs and modules''' back on your console will continue to be in an incorrect state until fixed. Being in this state will cause different errors than usual, and wont let you access any online features. | |
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| One way to tell if you are in this state is to look at NNID settings in System Settings, if it gives you the error '''022-5432''' and then displays your NNID profile rather than your PNID/initial account setup then it hasn't correctly switched. Another way to tell is to look at your badges on the HOME menu. Normally when you switch to Pretendo Network your badges will disappear; if your badges don't disappear then you haven't correctly switched.
| | - **002-0121** Online error when connected to Pretendo while "loading external FIRMs and modules" is disabled or luma is outdated |
| | | - fix: enable loading external FIRMs and modules or update Luma3DS to 13+ |
| To fix being in this state, open Nimbus and select Nintendo. Reboot your console then open Nimbus again and select Pretendo. This may take a few tries.
| | - **003-2101** generic pretendo connection error |
| {{warning|text=Removing Pretendo's syspatches will not fix you being in an incorrect state, and will prevent Nimbus from switching networks. Make sure you are on Nintendo Network if you intend to uninstall Pretendo.}}
| | - [servers may be down](https://stats.uptimerobot.com/R7E4wiGjJq/) |
| | | - **005-4270** error when attempting to update a game while using pretendo network |
| ===Using official Nintendo services===
| | - fix: switch to Nintendo Network using nimbus and try again |
| If you want to use official Nintendo services such as System Updates, System Transfers, using the eShop, or updating games, you need to be on the Nintendo Network. Switch to the Nintendo Network using Nimbus to use these features. If attempting to update the system while on Pretendo Network, the update will fail with "Unable to update". Other services may give error codes, you can check below to see if they have been documented.
| | - **007-2670** error connecting to eshop while using pretendo network |
| | | - fix: switch to Nintendo Network using nimbus to access the eshop |
| ==Error codes==
| | - **015-5015** error connecting to juxtaposition(no linked PNID?) |
| ===000-0000===
| | - make sure you have a PNID linked to the console, [servers may be down](https://stats.uptimerobot.com/R7E4wiGjJq/) |
| * Certificate conflict between <code>rev.pem</code> (rverse) and <code>juxt-prod.pem</code> (juxtaposition)<ref name=cert>https://github.com/PretendoNetwork/error-codes/issues/1</ref> <!-- reference because I couldn't replicate the issue -->
| | - **022-1021** there is no NNID/PNID linked to the system |
| ** Delete <code>sd:/3ds/rev.pem</code> <!-- rverse and Juxtaposition can be used at the same time but I couldn't find a good link to the patch. Maybe linking it like this would be fine? https://discord.com/channels/408718485913468928/1200921132971339897/1201579283005571283 -->
| | - potential fix: switch to Nintendo Network using nimbus. If attempting to use a pretendo service, link a PNID |
| ===002-0121===
| | - **022-2452** error when attempting to reset your NNID password while pretendo is in an incorrect state |
| * Invalid LocalFriendCodeSeed SEED signature - the file is possibly modified
| | - potential fix: switch to Nintendo Network with nimbus |
| ** If using Pretendo, ensure that '''Enable loading external FIRMs and modules''' and '''Enable game patching''' are enabled and that Luma3DS is updated to version 13 or above.
| | - **022-2482** PNID sign in error |
| ===003-2101===
| | - Check to see if the title you are trying to use is [supported by pretendo](https://pretendo.network/progress). if you are not trying to use your PNID then switch back to the Nintendo Network using nimbus |
| * Generic Pretendo connection error | | - **022-5432** NNID sign in error while pretendo is in an incorrect state |
| ** Network may be busy or have other connection problems. Check to see if Pretendo is having [https://stats.uptimerobot.com/R7E4wiGjJq/ network issues]
| | - potential fix: switch to Nintendo Network and back to pretendo using nimbus |
| ===005-4270===
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| * Error when attempting to update a game or perform a system transfer while on the Pretendo Network | |
| ** Switch to Nintendo Network using Nimbus
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| ===007-2670===
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| * Error while attempting to connect | |
| ** If using Pretendo, switch to Nintendo Network using Nimbus
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| ===012-1511===
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| * Certificate conflict between <code>rev.pem</code> (rverse) and <code>juxt-prod.pem</code> (juxtaposition)<ref name="cert" />
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| ** Delete <code>sd:/3ds/rev.pem</code> | |
| ===015-5015===
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| * Error connecting to juxtaposition(no linked PNID?) | |
| ** Make sure you have a PNID linked to the console. Check to see if Pretendo is having [https://stats.uptimerobot.com/R7E4wiGjJq/ network issues]
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| ===022-1021===
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| * There is no NNID/PNID linked to the system | |
| ===022-2452===
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| * Tried to reset your NNID password while Pretendo is in an incorrect state | |
| ** Switch to the Nintendo Network then back to Pretendo using Nimbus
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| * Tried to access the eShop with UNITINFO patch enabled
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| ** Turn this off in Luma's configuration file, <code>sd:/luma/config.ini</code> | |
| ===022-2482===
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| * PNID sign in error | |
| ** Check to see if the title you are trying to use is [https://pretendo.network/progress supported by Pretendo]
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| *** If you are not trying to use a Pretendo service then switch back to the Nintendo Network using Nimbus
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| ===022-5432===
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| * NNID sign in error while Pretendo is in an incorrect state | |
| ** Switch to the Nintendo Network then back to Pretendo using Nimbus
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| ==References==
| |
| <references />
| |
Sometimes when switching to pretendo, it doesn't fully switch your account to pretendo network leaving you in an incorrect state between networks. While in this state nimbus will display as you being in pretendo network, but if you you go to your NNID settings it will display your Nintendo Network account instead of your Pretendo account.
- **002-0121** Online error when connected to Pretendo while "loading external FIRMs and modules" is disabled or luma is outdated
- fix: enable loading external FIRMs and modules or update Luma3DS to 13+
- **003-2101** generic pretendo connection error
- [servers may be down](https://stats.uptimerobot.com/R7E4wiGjJq/)
- **005-4270** error when attempting to update a game while using pretendo network
- fix: switch to Nintendo Network using nimbus and try again
- **007-2670** error connecting to eshop while using pretendo network
- fix: switch to Nintendo Network using nimbus to access the eshop
- **015-5015** error connecting to juxtaposition(no linked PNID?)
- make sure you have a PNID linked to the console, [servers may be down](https://stats.uptimerobot.com/R7E4wiGjJq/)
- **022-1021** there is no NNID/PNID linked to the system
- potential fix: switch to Nintendo Network using nimbus. If attempting to use a pretendo service, link a PNID
- **022-2452** error when attempting to reset your NNID password while pretendo is in an incorrect state
- potential fix: switch to Nintendo Network with nimbus
- **022-2482** PNID sign in error
- Check to see if the title you are trying to use is [supported by pretendo](https://pretendo.network/progress). if you are not trying to use your PNID then switch back to the Nintendo Network using nimbus
- **022-5432** NNID sign in error while pretendo is in an incorrect state
- potential fix: switch to Nintendo Network and back to pretendo using nimbus
